Careers: Current Opportunities

We’re hiring all around the world. If you don’t see a current opening that fits and you align with our Values – feel free to send us your resume. Be sure to check out what life is like at ServiceRocket. To check on an application you’ve submitted click here.

All Jobs (19)

Customer Success Manager (Sydney)

Are you passionate about improving customer experience and transforming business relationships?  Do you constantly see ways to enhance communication and customer service?  We are a fast growing company, and we are looking for a strong member for our Customer Success Team in Sydney. 


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Technology Solution Engineer, Level 1 (Sydney)

We're looking for fresh graduates to join our team as passionate technology enthusiasts who can code and haven't yet been given the chance. You're curious about all things tech-related and want to open the hood to see how everything works. A people person, you'll help our clients unravel their technology problems with creative brainstorming based on solid technology foundations.
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Technology Solution Engineer, Level 2 (Sydney)

If you graduated in the last few years and have been working in a tech field but aren't quite happy with your trajectory, we want you to join our team as a passionate technology enthusiast. You can code and you're curious about all things tech-related. You want to help clients figure out how to solve their technology problems and you're excited about learning new technologies.
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Front End Developer (Santiago)


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Junior Java Developer (Santiago)

Does coding in Java excite you and do you like working in a startup-like environment with very productive, fast-paced teams? Do you find online learning fascinating and would like to help build such a kick-ass web application?

ServiceRocket is seeking an energetic Java developer to join the backend development team to build, support and maintain core components of the product.
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Senior Java Developer (Santiago)

Are you a motivated self-starter who likes working in a startup-like environment with very productive, fast-paced teams? Do you find online learning fascinating and would like to help build such a kick-ass web application?

ServiceRocket is seeking an experienced Java developer to join the backend development team to build, support and maintain core components of the product.
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Technology Consultant (Santiago)

We are currently looking for a Technology Consultant to help support our growing consulting practice. We need someone with a combination of excellent consulting skills, a solid understanding of how computer applications work, and one who can consistently delight our customers. 


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QA/Support Engineer (Santiago)

TrainingRocket is looking for a QA and Support Engineer to perform software
testing and customer support. You will be a key member of the team, working
closely with the engineering group to ensure changes to the core learning
management platform are appropriately tested and refined before being
released to customers. To provide full oversight, you’ll also manage
customer support enquiries, ensuring customer support issues are dealt with
promptly and professionally and coordinate any internal activities needed
to resolve them.

The role will involve proactive feedback to the product team about the key
issues faced by customers so that these can be considered within the
roadmap as well as optimization of the support channel through the
production of knowledge-base articles and help documentation for common
requests.

We will provide an excellent compensation package for the right candidate.


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Technology Solutions Consultant (Kuala Lumpur)

ServiceRocket is a US based IT services company with offices in Palo Alto, Sydney, Kuala Lumpur, Santiago, and London. We help fast growing software companies to scale and are rapidly growing our team.
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Application Support Engineer (Kuala Lumpur)

Join an enthusiastic team dedicated to delighting customers as we deliver solutions to people around the world. You'll be the superhero providing technical support in customers' moments of crisis when you step in to save the day. (We'll provide the cape, you bring the tights.)


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Cloud System Admin Lead (Kuala Lumpur)

This role will be responsible for leading a team of Support Engineers to deliver world-class cloud-based support to global customers with widely used applications. The successful applicant will work directly with Engineers and Developers from the US to assist customers with a wide range of problems. You will lead, inspire, motivate and grow the local team to achieve team and company goals.


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EMEA Support Team Lead (Kuala Lumpur)

The EMEA Support Team Lead role is a dynamic leadership role within Support overseeing anywhere from 4-10 Support and Senior Support Engineers.
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Curriculum Developer/Trainer (Palo Alto)

Our Curriculum Developer/Trainer will be primarily responsible for analyzing and developing technical product and process training for fast growing software companies. This role will work closely with peers, process owners and management to create new technical training curriculum. This role will also review, adapt and update existing training content and processes while recommending industry best practices to ensure consistent high-quality, requirements-based training opportunities and material
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Part Time Trainer (Palo Alto)

Are you looking for part time work and have experience with programming language and technologies?!  Our trainers deliver 3 hour online interactive training sessions on our products to global customers. Trainers interact with customers to deliver training sessions and follow up on any questions raised during the training sessions.
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Technical Trainer (Palo Alto)

We are looking for a technical trainer with strong teaching skills to join our rapidly growing education department.  Our trainers work directly with fast growing software companies to build out their new training departments, often from scratch.  After crafting custom learning programs and building unique courses, they then educate thousands of students on these hot new products.
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Sales Development Representative (SDR) (Palo Alto)

Do you want to be a part of a fast growing, innovative, international technology start-up headquartered in Palo Alto? Are you ready to work with fun, passionate, very collaborative and highly motivated individuals under a giant dome??

We need an awesome Sales Development Representative who will generate and bring in new opportunities to ServiceRocket! This individual will have no problem engaging with potential customers in a professional manner all while exuding our company values.


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Solution Architect (Palo Alto)

We’re looking for a highly experienced and knowledgeable Solutions Architect to lead our Implementation Team. You’re hungry to find simple solutions to the complex problems our clients face and are comfortable deep in the code as well as presenting to clients.
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Technology Consultant (Palo Alto)

We are currently looking for a Technology Consultant to help support our growing consulting practice. We need someone with a combination of excellent consulting skills, a solid understanding of how computer applications work, and one who can consistently delight our customers.
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Technology Consultant w/Training (Palo Alto)

We are currently looking for a Technology Consultant with technical training capabilities. We need someone with a combination of excellent consulting skills, a solid understanding of how computer applications work, a passion for learning and teaching, and one who can consistently delight our customers.
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Kuala Lumpur (4)

Technology Solutions Consultant (Kuala Lumpur)

ServiceRocket is a US based IT services company with offices in Palo Alto, Sydney, Kuala Lumpur, Santiago, and London. We help fast growing software companies to scale and are rapidly growing our team.
More Details

Application Support Engineer (Kuala Lumpur)

Join an enthusiastic team dedicated to delighting customers as we deliver solutions to people around the world. You'll be the superhero providing technical support in customers' moments of crisis when you step in to save the day. (We'll provide the cape, you bring the tights.)


More Details

Cloud System Admin Lead (Kuala Lumpur)

This role will be responsible for leading a team of Support Engineers to deliver world-class cloud-based support to global customers with widely used applications. The successful applicant will work directly with Engineers and Developers from the US to assist customers with a wide range of problems. You will lead, inspire, motivate and grow the local team to achieve team and company goals.


More Details

EMEA Support Team Lead (Kuala Lumpur)

The EMEA Support Team Lead role is a dynamic leadership role within Support overseeing anywhere from 4-10 Support and Senior Support Engineers.
More Details

Palo Alto (7)

Curriculum Developer/Trainer (Palo Alto)

Our Curriculum Developer/Trainer will be primarily responsible for analyzing and developing technical product and process training for fast growing software companies. This role will work closely with peers, process owners and management to create new technical training curriculum. This role will also review, adapt and update existing training content and processes while recommending industry best practices to ensure consistent high-quality, requirements-based training opportunities and material
More Details

Part Time Trainer (Palo Alto)

Are you looking for part time work and have experience with programming language and technologies?!  Our trainers deliver 3 hour online interactive training sessions on our products to global customers. Trainers interact with customers to deliver training sessions and follow up on any questions raised during the training sessions.
More Details

Technical Trainer (Palo Alto)

We are looking for a technical trainer with strong teaching skills to join our rapidly growing education department.  Our trainers work directly with fast growing software companies to build out their new training departments, often from scratch.  After crafting custom learning programs and building unique courses, they then educate thousands of students on these hot new products.
More Details

Sales Development Representative (SDR) (Palo Alto)

Do you want to be a part of a fast growing, innovative, international technology start-up headquartered in Palo Alto? Are you ready to work with fun, passionate, very collaborative and highly motivated individuals under a giant dome??

We need an awesome Sales Development Representative who will generate and bring in new opportunities to ServiceRocket! This individual will have no problem engaging with potential customers in a professional manner all while exuding our company values.


More Details

Solution Architect (Palo Alto)

We’re looking for a highly experienced and knowledgeable Solutions Architect to lead our Implementation Team. You’re hungry to find simple solutions to the complex problems our clients face and are comfortable deep in the code as well as presenting to clients.
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Technology Consultant (Palo Alto)

We are currently looking for a Technology Consultant to help support our growing consulting practice. We need someone with a combination of excellent consulting skills, a solid understanding of how computer applications work, and one who can consistently delight our customers.
More Details

Technology Consultant w/Training (Palo Alto)

We are currently looking for a Technology Consultant with technical training capabilities. We need someone with a combination of excellent consulting skills, a solid understanding of how computer applications work, a passion for learning and teaching, and one who can consistently delight our customers.
More Details

Santiago (5)

Front End Developer (Santiago)


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Junior Java Developer (Santiago)

Does coding in Java excite you and do you like working in a startup-like environment with very productive, fast-paced teams? Do you find online learning fascinating and would like to help build such a kick-ass web application?

ServiceRocket is seeking an energetic Java developer to join the backend development team to build, support and maintain core components of the product.
More Details

Senior Java Developer (Santiago)

Are you a motivated self-starter who likes working in a startup-like environment with very productive, fast-paced teams? Do you find online learning fascinating and would like to help build such a kick-ass web application?

ServiceRocket is seeking an experienced Java developer to join the backend development team to build, support and maintain core components of the product.
More Details

Technology Consultant (Santiago)

We are currently looking for a Technology Consultant to help support our growing consulting practice. We need someone with a combination of excellent consulting skills, a solid understanding of how computer applications work, and one who can consistently delight our customers. 


More Details

QA/Support Engineer (Santiago)

TrainingRocket is looking for a QA and Support Engineer to perform software
testing and customer support. You will be a key member of the team, working
closely with the engineering group to ensure changes to the core learning
management platform are appropriately tested and refined before being
released to customers. To provide full oversight, you’ll also manage
customer support enquiries, ensuring customer support issues are dealt with
promptly and professionally and coordinate any internal activities needed
to resolve them.

The role will involve proactive feedback to the product team about the key
issues faced by customers so that these can be considered within the
roadmap as well as optimization of the support channel through the
production of knowledge-base articles and help documentation for common
requests.

We will provide an excellent compensation package for the right candidate.


More Details

Sydney (3)

Customer Success Manager (Sydney)

Are you passionate about improving customer experience and transforming business relationships?  Do you constantly see ways to enhance communication and customer service?  We are a fast growing company, and we are looking for a strong member for our Customer Success Team in Sydney. 


More Details

Technology Solution Engineer, Level 1 (Sydney)

We're looking for fresh graduates to join our team as passionate technology enthusiasts who can code and haven't yet been given the chance. You're curious about all things tech-related and want to open the hood to see how everything works. A people person, you'll help our clients unravel their technology problems with creative brainstorming based on solid technology foundations.
More Details

Technology Solution Engineer, Level 2 (Sydney)

If you graduated in the last few years and have been working in a tech field but aren't quite happy with your trajectory, we want you to join our team as a passionate technology enthusiast. You can code and you're curious about all things tech-related. You want to help clients figure out how to solve their technology problems and you're excited about learning new technologies.
More Details