A six-week massive online open course (MOOC) for Customer Success leaders, practitioners, and enthusiasts. In this course, learn the fundamentals of building, growing, managing, and scaling a customer education business.
Learn how to link customer training activity with account performance and ask the right questions to get the right answers. Not only will we show you conceptually how to link training activity with account performance, but we will show you examples in Salesforce. Jesse Miller will show you how to integrate an LMS with Salesforce to way beyond just tracking training sales, and how you can use Salesforce to show the value of training.