Blog | ServiceRocket is Honored as a Top Workplaces 2023
www.servicerocket.com/resources/servicerocket-is-honored-as-a-top-workplaces-2023

ServiceRocket is Honored as a Top Workplaces 2023. This award from San Francisco Bay Area Top Workplaces reflects the authentic feedback of Rocketeers. Kudos, everyone! ServiceRocket has been awarded as a.…

Blog | ServiceRocket Is Recognized as 2023 Top Atlassian Services Company
www.servicerocket.com/resources/servicerocket-is-recognized-as-2023-top-atlassian-services-company

ServiceRocket Is Recognized as 2023 Top Atlassian Services Company. CIO Review awards ServiceRocket’s 20+ years of Atlassian experience and its role in helping grow the Atlassian ecosystem.…

Blog | 2023: A Year Full of Rocketeer Accolades, Awards and Achievement
www.servicerocket.com/resources/2023-a-year-full-of-rocketeer-accolades-awards-and-achievement

Besides being honored as top Atlassian services partner, our amazing culture received multiple awards and recognition. New Year—new goals—. not so fast!…

Blog | Delivering Tech Support that Delights the Customer
www.servicerocket.com/resources/delivering-tech-support-that-delights-the-customer

On top of that, our team has great problem-solving abilities and in-depth knowledge. Rather than simply solving problems, we proactively initiate human interactions that build solid partner relationships.”. Andy Quah.…

Blog | Executive Series, February: Implementing and Scaling Service Management
www.servicerocket.com/resources/executive-series-february-implementing-and-scaling-service-management

Kudos to attendees from Australia’s top companies who learned how Atlassian tools, combined with AI, are transforming the way teams work. Great discussion, great presenters—the bacon and egg rolls were a hit—great event!…

Blog | 3 Steps to Set Up NGINX as Proxy Server for Atlassian JIRA
www.servicerocket.com/resources/3-steps-to-set-up-nginx-as-proxy-server-for-atlassian-jira

With NGINX now serving over 37% of the top 1000 websites, it's a great time to evaluate replacing Apache as the standard proxy server for Atlassian's Jira. It's time to Use NGINX as the Standard Proxy Server for Atlassian’s JIRA.…

Blog | 5 Tips to design your Groups and Request Types in Jira Service Management
www.servicerocket.com/resources/5-tips-to-design-your-groups-and-request-types-in-jira-service-desk

Action 1: Identify your top 10 requests. Do a little digging into your existing data and think about the most common services requested of your team in the last week, month, and 3 months. Your Service Desk should have those top requests, right up front.…

Blog | ServiceRocket’s Culture Is Honored at Pause Awards ‘23
www.servicerocket.com/resources/servicerockets-culture-is-honored-at-pause-awards-23

- ServiceRocket, a global leader in tech-enabled services, has been placed top 3 in the prestigious Culture category at the. Pause Awards '23.…

Customer Stories | Solutions that Create Support Team Safety Nets
www.servicerocket.com/resources/solutions-that-create-support-team-safety-nets

Global expansion was a top priority for this software services company, but they understood the limitations of their 9 to 5, U.S.-based support team would affect results.…

The Total Economic Impact of Cloud Migrations
www.servicerocket.com/campaigns/forrester-total-economic-impact-cloud-migration

The spotlight study details these organizations' top challenges, investment drivers, and specific value realized by migrating.…