Contact us

Contact us

Welcome to ServiceRocket!
We've got your back.

We help software companies help their customers, and we help enterprises get the most out of their software.
Atlassian logo in color white
Learn more
Learndot by ServiceRocket logo in color white
Learn more
Workplace From Facebook logo in color white
Learn more
Managed Services by ServiceRocket logo in color white
Learn more
Learn more

Welcome to ServiceRocket!
We got your back.

We help software companies help their customers, and we help enterprises get the most out of their software.
Atlassian
Learn more
Learndot
Learn more
Workplace by Facebook
Contact us
Managed Services
Contact us

We help you

Training
Implementations
Managed Services
Apps

Solutions

We help fast-growing software companies build customer education and support functions. Learn more about our customer education and managed services offerings.

We help enterprise buyers of Atlassian products and Workshop by Facebook run successful software implementations. Learn more about our Atlassian and Workplace by Facebook solutions.


Organizations on a digital transformation journey, require increased global communications and collaboration. We help you deliver a successful Workplace launch and help you deepen use with Workplace applications, bots, and integrations.

Workplace by Facebook

Solutions and Apps
Fast-growing software companies like you know that a lack of customer support can hinder customer retention and growth. We build white-label support teams that grow with you, whether you are starting out with nothing or need to extend support across time zones.

Managed Services

SUPPORT Services

You are not alone

“We’re always looking for partners who are reliable and gives us confidence that they will deliver exactly what they promise. ServiceRocket has proven repeatedly to have the knowledge, expertise, and customer-first approach to complex technology challenges that let us know they’re the rock for us to lean on.”
Jared Winter, Application Analyst at Qantas Airways
Jared Winter
“One of the things we find extremely valuable when working with partners is alignment of our value and culture. We have a very well aligned culture and value system with ServiceRocket – they’re an extension of Atlassian,”
Wayne Tombo

"With ServiceRocket we found a partner who could support us with support, personnel support staff who could really understand our products the same level of depth that we understand our own product"
Iain Gray
Qantas logo in color black
Atlassian Logo in Color Black
Cloudera Logo in Color Black
Cisco Logo in Color Black
Adobe Logo in Color Black
MuleSoft Logo in Color Black
Young and Rubicam Logo in Color Black

Explore our blog: Under the Dome

Our Rocketeer Culture Feels like Family

We're all about having each other's back. As one Rocketeer said, “It’s a culture that tech giants can only envy.”

Read more

ServiceRocket Welcomes Triathlete Sika Henry as Brand Ambassador

Sika Henry exemplifies resilience. As our first brand ambassador, we support her goal to make sports more inclusive.

Read more

ServiceRocket and Atlassian: A Vibrant Relationship that Keeps on Growing

Our company’s roots go deep with Atlassian. As we celebrate our 20th anniversary, CEO Rob Castaneda reflects on a shared history.

Read more