The Most Reliable Partner To Power Your Atlassian Success

For more than twenty years, ServiceRocket has been the most reliable Atlassian partner for thousands of businesses around the world. We’ve got your back with our dedicated global team and industry-leading Atlassian services, training, and software solutions.

Relied on by leading companies around the world

What can we help you with?

Get the most out of your Atlassian solutions. Streamline your infrastructure. Drive innovation. Accelerate business growth. Build a Center of Excellence.

Explore Atlassian Solutions

Ready to get started with Atlassian? Our team of experts is here to understand your goals and guide your next steps.

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Optimize Your 
Atlassian Setup

Get the most out of your Atlassian setup with trusted license support from the most reliable partner.

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Implement Atlassian Solutions

Get implementation support with our team of expert Solution Architects. Build a Center of Excellence to increase productivity and drive innovation.

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Partnering for 
Solution Excellence

Explore partnership opportunities to focus on what matters most to transform your business.
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“They are highly professional, creative and (above all) technically proficient. It was simply a pleasure working with them. the ServiceRocket team executed as promised – exceeding all expectations!”

Manoj Sinha, Office Strategy & Planning, Cisco Services

“ServiceRocket delivered our JIRA customization to high quality standards, demonstrating their experience in this field and a well-earned track record of successful JIRA projects. They are effective communicators across the globe, catering to our specific needs in Denmark without unnecessary overheads.”

Johnny Thomsen, WM-data (a LogicaCMG company)

“We have been satisfied with the relationship, and highly value ServiceRocket’s assistance with delivering our solution.”

Johnny Thomsen, WM-data (a LogicaCMG company)

“ServiceRocket has proven repeatedly to have the knowledge, expertise and customer-first approach to complex technology challenges that let us know they're the rock to lean on“

Jared Winter, Application Centre of Excellence

Our Services

We're here to make it happen

We’re a trusted provider of technology-enabled services with more than 20 years of experience as the most reliable Atlassian partner.

Companies choose us to accelerate growth, reduce complexity, and solve their most pressing business demands.

Our Solution Architects partner with you on solutions that optimize your goals. Our Technical and Managed Services turn those goals into reality.

Our Promise: We’ve got your back.

Get started with Our Services

Managed Services

Managed services that make your business more agile.

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Simplify your licensing process and tailor 
it to meet growing business needs.

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Go beyond migration to transformation.

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Recognize revenue faster with expert implementation.

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We work with you to understand your current and future needs and put together a plan to support your vision.

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Our know-how extends the capabilities of Atlassian, Miro and other powerful platforms.

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Customized training improves your user productivity and grows value faster.

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Platform Services

Our Platform Services help you meet customer demands at every stage of growth. That means you can focus on your core product.

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Tech-Enabled Support

More than just tech support, tech-enabled support aligns human talent and tech resources to streamline customer IT support that smooths workflows and minimizes friction. Tech support services that scale quickly, improve results, and gets the job done.

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Apps Engineering

Deliver the technical functionality and integration your customers need without risk to your roadmap or margins, including apps, add-ons and secondary features.

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Are you starting or evolving in your customer education journey? Either way, you can rely on our team to create nimble, customized strategies aligned to your business priorities.

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Our Global Operations are your Strength


Office Locations


Rocketeers globally


Atlassian Certified Rocketeers

11 'ACE' Experts


Customer Support

with Rocketeers


Active Customers

Center of Excellence

Get expert support to build your Atlassian Center of Excellence

We work closely and partner with you to assemble 
the right Solution Architecture, Technical & Managed Services offerings that complement your existing 
skills and aligned with the Atlassian roadmap.
Over time we can skill up your team to run as 
much of the Center of Excellence as you see fit.
We’ve got your back.

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We've Got Your Back

“Creating an environment in which Rocketeers can grow drives me every day.”
Rob Castaneda
Founder and CEO
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"As the business world becomes increasingly transactional, we're proudly aligned with our customers every step of the way to ensure their outcomes come first."
Joy Harper - Mbanugo
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“Growing service demands can stress your team. Our cross-platform expertise reduces stress, allowing you to focus on critical goals.”
Peter Marquez
Chief Customer Officer
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Upcoming events


From On-Prem to On-Cloud: de-risk and accelerate your migration

Discover how strategic assessments can lay the groundwork for a successful migration plan, allowing you to proactively identify potential risks and optimize your migration process, enabling your teams to reap the rewards of cloud sooner!
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Level 1, 477 Pitt St, Haymarket, Sydney
Tech Central, Stone & Chalk Scaleup Hub

Sydney: Don’t be left behind: Learn How to Accelerate Technology Adoption for Success

The need for improved productivity and competitiveness has led to a focus on using technology effectively across every function in organisations. Technology is a driving force behind innovation and new opportunities. Digital transformation and swift technology adoption has become a necessity to enab le organisations to seize opportunities and build sustained business success. At this in person ev
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ITSM to ESM: Scaling the org with Atlassian Intelligence

Unlock the power of AI with Atlassian Intelligence in our exclusive webinar. With 56% of companies already using AI, discover how to revolutionize your service management from ITSM to ESM. Learn to optimize processes, improve efficiency, and enhance customer interactions. Stay ahead in the competitive landscape with advanced AI solutions.
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Who We Are

Our more than 20 years of expertise in Tech and Platform Services make us a trusted partner of companies like Atlassian and others as well as a great place to build a career. We are a Company driven by our core values to empower our Rocketeers across our global offices.

More on our approach