Customer Stories
How ServiceRocket Helped an Airline Cut Costs with Atlassian Forge
Discover how ServiceRocket helped a leading international airline replace legacy systems with a scalable Atlassian Forge solution, replacing a legacy scripting app, streamlining operations, boosting performance, and saving costs for a global airline.
Solutions that Improve Regional Support Performance
A leading data visualization software company landed a major client in the Asia-Pacific (APAC) region and began to expand into the European, Middle Eastern and African (EMEA) regions but lacked a presence there to handle the technical support issues that would arise with such a large organization.
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How ServiceRocket Helped an Airline Cut Costs with Atlassian Forge
Discover how ServiceRocket helped a leading international airline replace legacy systems with a scalable Atlassian Forge solution, replacing a legacy scripting app, streamlining operations, boosting performance, and saving costs for a global airline.
Overhauling Jira and Confluence: A Case Study in Government Efficiency
See how ServiceRocket helped a major public sector organization boost data security and collaboration by standardizing Jira and Confluence. Restructured access controls and insightful dashboards streamlined reporting, improved efficiency, and enabled smarter, data-driven decisions across teams.
Overcoming Migration Challenges: A Success Story with ServiceRocket
A tech company faced delays with a previous Atlassian partner. ServiceRocket completed their Cloud migration in just 10 weeks, saving 20% of the budget. Clear communication and fast delivery built trust, leading to further collaboration on implementing JSM for their HR team.
ServiceRocket Delivers a Knowledge Sharing Network for Yilgarn Infrastructure
Yilgarn contacted ServiceRocket for help implementing Atlassian Confluence and JIRA to become their knowledge-sharing network and enterprise issue tracking system. They needed to import existing business data and get the new software platforms up and running in a very short period of time.
Solutions that Use Health Checks for Improvement
A leading athletic retailer renewed their Atlassian Managed Services contract with ServiceRocket, expanding the scope to address high-priority items from a recent health check. Agile development support enabled them to quickly adapt to changing market demands and increase adoption and usage of Jira
Solutions that Solve Software Authorization Issues
This software company needed an authorization solution to give people access to only what they needed. They turned to ServiceRocket to set up a system to submit access requests by integrating Jira Service Management (JSM) and multiple APIs with Slack for advanced authentication processes.
Solutions that Simplify Complex Cloud Migrations
A leading global provider of risk management services needed to switch from Jira Server to Cloud. But they ran into trouble when they underestimated the difficulty of the migration. They wanted to find the right partner to help migrate away from an old legacy system and reap the benefits of Cloud.
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