Blog | ServiceRocket is Honored as a Top Workplaces 2023
www.servicerocket.com/resources/servicerocket-is-honored-as-a-top-workplaces-2023

ServiceRocket is Honored as a Top Workplaces 2023. This award from San Francisco Bay Area Top Workplaces reflects the authentic feedback of Rocketeers. Kudos, everyone! ServiceRocket has been awarded as a.…

Blog | ServiceRocket Is Recognized as 2023 Top Atlassian Services Company
www.servicerocket.com/resources/servicerocket-is-recognized-as-2023-top-atlassian-services-company

ServiceRocket Is Recognized as 2023 Top Atlassian Services Company. CIO Review awards ServiceRocket’s 20+ years of Atlassian experience and its role in helping grow the Atlassian ecosystem.…

ServiceRocket | GDPR Frequently Asked Questions Effective May 2018
www.servicerocket.com/legaldocs/gdpr-frequently-asked-questions-may-2018

The privacy and security of personal and other information has always been our top priority. To ensure we are fully compliant with GDPR, we have revised our processes and have put a plan in place to meet the May 25th deadline.…

ServiceRocket | GDPR Frequently Asked Questions
www.servicerocket.com/legaldocs/gdpr-frequently-asked-questions

The privacy and security of personal data and other information has always been our top priority. We regularly review our systems and processes to address compliance with the GDPR. GDPR FAQ. What is the GDPR?…

Customer Stories | Solutions that Improve Key Support Statistics
www.servicerocket.com/resources/solutions-that-improve-key-support-statistics

Plus, they wanted to improve first response times, decrease overall resolution time, deflect tickets from their upper-level support agents and increase their high-star reviews in the Atlassian Marketplace. SOLUTION.…

Blog | ServiceRocket and Atlassian: A Vital Relationship that Keeps on Growing
www.servicerocket.com/resources/servicerocket-and-atlassian-a-vibrant-relationship-that-keeps-on-growing

This led the way for the rest of our ecosystem’s expansion; it built momentum when the Atlassian marketplace was launched 6 months later. Even then, we had pushback from “advisors” in the industry.…

Get to know Atlassian Rovo
www.servicerocket.com/campaigns/get-to-know-atlassian-rovo

Use specialized agents out-of-the-box, from the Atlassian Marketplace or quickly build your own. Rovo is built on the Atlassian Teamwork Graph. Rovo is powered by Atlassian Intelligence and the Atlassian Teamwork Graph.…

Blog | Why We Embrace Vulnerability at ServiceRocket
www.servicerocket.com/resources/why-we-embrace-vulnerability-at-servicerocket

Play Present: A Mental Skills Training Program for Basketball Players. , Betchart coaches sports teams and athletes, including top NBA players, to “play present” and “be where their feet are.”.…

Blog | Delivering Tech Support that Delights the Customer
www.servicerocket.com/resources/delivering-tech-support-that-delights-the-customer

On top of that, our team has great problem-solving abilities and in-depth knowledge. Rather than simply solving problems, we proactively initiate human interactions that build solid partner relationships.”. Andy Quah.…

Blog | 2023: A Year Full of Rocketeer Accolades, Awards and Achievement
www.servicerocket.com/resources/2023-a-year-full-of-rocketeer-accolades-awards-and-achievement

Besides being honored as top Atlassian services partner, our amazing culture received multiple awards and recognition. New Year—new goals—. not so fast!…