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Sydney: Beyond IT: Unlocking the Power of Enterprise Service Management
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Sydney: Beyond IT: Unlocking the Power of Enterprise Service Management
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Rovo for Everyone: AI Is Now Integrated Into Your Atlassian Tools. Here's How to Maximize Value
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How ServiceRocket Helped an Airline Cut Costs with Atlassian Forge
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Blog | Jira Administration Tips: Customizing Your Email Notifications
www.servicerocket.com/resources/jira-administration-tips-customizing-your-email-notifications

Jira Administration Tips: Customizing Your Email Notifications. A great feature in Jira is the ability to set email notifications when issues are created and updated because anyone who needs to know something can be notified when it happens.…

Blog | How Jira REALLY Handles Incoming Mails (This will surprise you!)
www.servicerocket.com/resources/how-jira-really-handles-incoming-mails-this-will-surprise-you

User emails to. jira@cloud.com. for a ticket created with subject "TEST 123". User then forwards same email but only to. jsd@cloud.com. with same subject "TEST 123". What happens to the 2nd forwarded email to. jsd@cloud.com. and why?…

Blog | ServiceRocket is Honored as a Top Workplaces 2023
www.servicerocket.com/resources/servicerocket-is-honored-as-a-top-workplaces-2023

ServiceRocket is Honored as a Top Workplaces 2023. This award from San Francisco Bay Area Top Workplaces reflects the authentic feedback of Rocketeers. Kudos, everyone! ServiceRocket has been awarded as a.…

Blog | ServiceRocket Is Recognized as 2023 Top Atlassian Services Company
www.servicerocket.com/resources/servicerocket-is-recognized-as-2023-top-atlassian-services-company

ServiceRocket Is Recognized as 2023 Top Atlassian Services Company. CIO Review awards ServiceRocket’s 20+ years of Atlassian experience and its role in helping grow the Atlassian ecosystem.…

Salesforce for Miro by ServiceRocket
www.servicerocket.com/miro/miro-apps/salesforce-for-miro

Easily import key Salesforce objects like Opportunities, Contacts, and Accounts into Miro. Facilitate better team coordination and deeper insights throughout the sales cycle with a visual and interactive integration. Consistency across platforms.…

Blog | How to Setup Atlassian Access And Integrate With Okta in Less Than 8 Minutes
www.servicerocket.com/resources/how-to-setup-atlassian-access-and-integrate-with-okta-in-less-than-8-minutes

You need to have at least 1 email using that domain, e.g. admin@johndoe.com. Steps. 1.1 Setup and Domain Verification. Sign up for a JIRA/Confluence trial via. https://www.atlassian.com.…

Blog | Empower Your Sales Teams and Their Rituals with Salesforce for Miro
www.servicerocket.com/resources/empower-your-sales-teams-and-their-rituals-with-salesforce-for-miro

By connecting Salesforce (where sales reps live) with Miro (the visual workspace for innovation), your team can share account history and sales activity in Miro, creating a more dynamic starting point for account planning and mapping.…

Blog | 5 Tips to design your Groups and Request Types in Jira Service Management
www.servicerocket.com/resources/5-tips-to-design-your-groups-and-request-types-in-jira-service-desk

I’ll just send an email…” Based on my experience with numerous customers, I have found there are five actions you need to take to get your Groups and Request Types right, so you can have a successful Jira Service Management implementation.…

Blog | Renaming Users: How We Almost Broke Confluence and Jira
www.servicerocket.com/resources/renaming-users-how-we-almost-broke-confluence-and-jira

How change our login format from usernames (which we have been using for the past decade or so), to email address (appending @servicerocket.com).…

ServiceRocket | Privacy Policy Effective December 1 2022
www.servicerocket.com/legaldocs/privacy-policy-effective-december-1-2022

Email address. Phone number. Organization name. Credit/Debit Card Information.…