ABOUT
This company builds confidence in students everywhere as a leading global provider of educational course materials, eTextbooks and online learning that serve post-secondary institutions, K–12 schools and libraries.
CHALLENGE
A lack of experience with Atlassian administration tasks created a challenge for this eLearning company, making it difficult and time-consuming for employees to fully use Atlassian tools. It also impacted internal adoption of Atlassian products.
SOLUTION
ServiceRocket assessed the situation and took responsibility for Atlassian admin and implemented a program that optimized productivity and allowed users to focus on their work.
OUTCOME
Teams collaborate more effectively across this eLearning company and can quickly respond to changing market demands because of their partnership with ServiceRocket. Now that’s smart!
