Atlassian consulting

ServiceRocket is Atlassian's first partner and is certified platinum in both APAC and North America as well as Silver in the UK. We deliver a variety of consulting services to ensure you are able to focus on your business and adapt the Atlassian toolset to meet your specific needs rather than being forced to change your business practices.

We leverage best practices to ensure you can take advantage of the knowledge gained from thousands of customer engagements.

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Our Purpose

To be the most reliable partner in the acceleration of your company's growth

Why Partner with ServiceRocket as your Atlassian Partner?

EXPERTISE BUILT-IN
We've successfully implemented Atlassian solutions for thousands of customers. In order to scale and produce repeatable outcomes that incorporate best practices, we built a methodology that produces predictable outcomes for our customers, regardless of the project's business or technical complexity.

ServiceRocket is a trusted partner for enterprises worldwide.

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ServiceRocket is a trusted partner for enterprises worldwide.

Thought Industries Logo
Appfire logo in grey
Mattermost logo in grey
docker logo in grey
Digital.ai  logo in grey
salesloft logo
Qantas Airways logo in color gray
Bank of America logo in color gray
HBO logo in color gray
Satisfaction & Smiles Built-in
Advisory services
We work with you to understand your current and future needs and to put together a plan to support your vision.
Implementation
Is your team new to Atlassian? Leverage our best practices to ensure you are successful.
Workshops
A defined structure and established processes are hard to maintain in any project. Standardize content creation and organize it in a structure that is easy to replicate even for non-technical members.
Merge
Many customers find it is easier to manage a smaller number of systems that share a common platform (and often less expensive!). We help you do this by merging two or more systems into one Atlassian environment.
Upgrade
We help you balance the benefits of an upgrade (new features and functionality, improved performance, better support, compliance) against the cost, and help you upgrade to the latest stable version when the benefits outweigh costs.
Migration
We help you get into the optimal environment, whether that is a hardware migration, moving from cloud to server, moving from server to cloud, or porting over critical data from your other systems into your Atlassian environment.
Health check
Benchmark your performance, diagnose likely root-cause, and recommend the most practical and effective solutions to improve performance, scalability and productivity.
Integration
We'll help you connect the systems that need to work with your Atlassian solution, leveraging the latest methods and technologies.
Custom development
Need help with a problem that out-of-the-box can't resolve? We develop custom solutions to your business problems.
Our ServiceRocket Methodology
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Fit4Cloud Assessment

Tap into our Atlassian expertise, with no commitment, as you assess your options. Engage with our experts for a Fit4Cloud Assessment to understand your current situation and potential risks in moving to the Cloud.

Upgrade Requirements

Atlassian Software Environment Analysis

Environment Analysis

Cloud Product Recommendation

Migration
Viability

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Discovery & Recommendation
DEFINE FUTURE STATE - TRANSFORMATION PART 1

Cut through the uncertainty. Discovery engagement starts with a full understanding of your current state, definition of your desired outcomes, and provides you with a recommended strategy and plan for your Cloud Transformation, built from our Atlassian expertise.

Project Kickoff

Current State
Review

Future State
Definition

Solution
Recommendation

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Implementation & Launch
DELIVER FUTURE STATE - tRANSFORMATION PART 2

Gain peace of mind. Our legendary project management and technical expertise ensure a smooth implementation and launch.

Prepare

Test

Launch

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Future State Roll-out
REALIZE FUTURE STATE - TRANSFORMATION PART 3

Ensure your future state roll-out goes smoothly. Our training and support, developed specifically for your transformation, ensures your investment's success.

Post-Live
Support

Cloud
Transformation Training

Retrospectives

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Change Management
ENABLE ONGOING SUCCESS - TRANSFORMATION PART 4

The future of business is ever-changing. Maintain a competitive edge by taking advantage of new technologies or opportunities to improve efficiency and drive innovation. Our consultants will help you navigate change successfully.

Enterprise
Support

Customer
Success

Continuous Innovation

Recommended Solutions
MANAGED SERVICES
Accelerate your business with our tailored solutions. From seamless migrations to comprehensive training, advisory, and managed services, we provide end-to-end support. Trust us to empower your team and drive growth.
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