Atlassian Consulting

ServiceRocket is Atlassian's first partner and is certified platinum in both APAC and North America as well as Silver in the UK. We deliver a variety of consulting services to ensure you are able to focus on your business and adapt the Atlassian toolset to meet your specific needs rather than being forced to change your business practices.

We leverage best practices to ensure you can take advantage of the knowledge gained from thousands of customer engagements.

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Relied on by leading companies around the world

Experts Built-in

Why Partner with ServiceRocket as your Atlassian Partner?

We've successfully implemented Atlassian solutions for thousands of customers.
In order to scale and produce repeatable outcomes that incorporate best practices, we built a methodology that produces predictable outcomes for our customers, regardless of the project's business or technical complexity.

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Satisfaction & Smiles Built-in

Advisory Services

We work with you to understand your current and future needs and to put together a plan to support your vision.

Implementation

Is your team new to Atlassian? Leverage our best practices to ensure you are successful.

Integration

We'll help you connect the systems that need to work with your Atlassian solution, leveraging the latest methods and technologies.

Workshops

A defined structure and established processes are hard to maintain in any project. Standardize content creation and organize it in a structure that is easy to replicate even for non-technical members.

Merge

Many customers find it is easier to manage a smaller number of systems that share a common platform (and often less expensive!). We help you do this by merging two or more systems into one Atlassian environment.

Upgrade

We help you balance the benefits of an upgrade (new features and functionality, improved performance, better support, compliance) against the cost, and help you upgrade to the latest stable version when the benefits outweigh costs.

Migration

We help you get into the optimal environment, whether that is a hardware migration, moving from cloud to server, moving from server to cloud, or porting over critical data from your other systems into your Atlassian environment.

Health Check

Benchmark your performance, diagnose likely root-cause, and recommend the most practical and effective solutions to improve performance, scalability and productivity.

Custom Development

Need help with a problem that out-of-the-box can't resolve? We develop custom solutions to your business problems.

Our Global Operations are your Strength

Office Locations

250+

Rocketeers globally

50+

Atlassian Certified Rocketeers

11 'ACE' Experts

24x7

Customer Support  

with Rocketeers

>4000

Active Customers

Get expert support to build your Atlassian Center of Excellence

We work closely and partner with you to assemble  the right Solution Architecture, Technical & Managed Services offerings that complement your existing  skills and aligned with the Atlassian roadmap. Over time we can skill up your team to run as  much of the Center of Excellence as you see fit. We’ve got your back.

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Recommended Reading

Atlassian Forge, Jira Forge, Atlassian Forge App, Atlassian Apps, Jira App, Jira Application, Atlassian Cloud Apps, Enterprise app development, cloud apps development, Script alternative, jira best practices app development

Increase Enterprise Productivity with Atlassian Forge Customized Apps

Build custom Atlassian apps with Forge: How ServiceRocket helps enterprises create secure, tailored solutions that boost productivity and reduce costs, without the traditional development overhead.

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How ServiceRocket Elevated Customer Service for a Financial Powerhouse

Faced with delays and lost requests, a financial services company partnered with ServiceRocket to overhaul their response system. Learn how a tailored approach using JSM brought speed, structure, and security to their workflow.

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Overhauling Jira and Confluence: A Case Study in Government Efficiency

See how ServiceRocket helped a major public sector organization boost data security and collaboration by standardizing Jira and Confluence. Restructured access controls and insightful dashboards streamlined reporting, improved efficiency, and enabled smarter, data-driven decisions across teams.

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