April 2025 - Atlassian announced this month that ServiceRocket has been named a winner of the Atlassian Partner of the Year 2024-2025 in the Co-Selling Excellence category. This award honors ServiceRocket’s exceptional contributions to Atlassian customers throughout 2024, showcasing its innovation, expertise, and dedication to delivering transformative solutions.
Selected from a global network of partners, ServiceRocket was recognized for its ability to drive meaningful customer outcomes, develop groundbreaking solutions, and expand the impact of Atlassian products. ServiceRocket's commitment to excellence and collaboration has played a key role in helping businesses worldwide achieve greater success with Atlassian’s tools.
“Our Partner of the Year winners represent the very best of our ecosystem - driving innovation, delivering cutting-edge solutions, and demonstrating an unwavering commitment to customer success,” said Bill Hustad, Head of Channel and GTM Ecosystems at Atlassian.
“We are proud to celebrate their achievements and recognize the incredible impact they’ve made in helping customers unlock their full potential with Atlassian.”
This year, 32 partners from around the world were recognized in the Atlassian Partner of the Year program, reflecting the outstanding contributions of solution providers, technology innovators, and services experts within the Atlassian ecosystem.
This accolade follows several significant contracts wins by ServiceRocket with high-growth, high-impact global technology companies.
Under the leadership of Founder and CEO Rob Castaneda, ServiceRocket has scaled globally from its roots in Sydney to become a trusted implementation and enablement partner for many of the world’s most innovative companies.
Rob Castaneda, Founder and CEO of ServiceRocket, said:
“This award is a testament to the strength of our global team and the trust we've built with customers over time. Partnering closely with Atlassian allows us to scale innovation with integrity - a principle that's shaped every chapter of ServiceRocket's journey.”
“Great partnerships are built on shared values. At ServiceRocket, we believe in growing with our customers, not just around them. That mindset has helped us co-create meaningful outcomes alongside Atlassian and some of the world’s most innovative teams."
“Our role is to help tech companies grow by unlocking the full value of their tools, teams and ecosystems. Working with high growth companies around the world informs our understanding of global best practice - we know how to help organisations perform at the highest level and we bring that unique perspective to developing solutions for all our customers.”
“Sustainable success in tech isn’t just about speed - it's about values, culture, and long-term thinking. This award reflects the discipline of building enduring relationships and a team culture that puts customers and values first. We work hard to be the most reliable partner.”
ServiceRocket is a global technology services company and Atlassian Platinum Solution Partner with expert teams across Australia, the United States, United Kingdom, Europe, South America and Asia Pacific. Since 2003, ServiceRocket has delivered trusted Atlassian solutions that help organisations simplify complexity and maximise the value of their software investments, people and platforms.
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