Running business critical tools like Jira and Confluence at scale can be complex and time-consuming, especially in a constantly changing environment. Let our team of Atlassian-certified managed services experts handle it for you, giving you time to focus on your vision.
Right expertise. Right when you need it.
As your growth partner, we help you get the most out of your Atlassian investment in cloud, data center or server. You win by gaining seamless operations, whether it's on-demand system administration, mission-critical configuration or custom development. We future proof your systems to make your business more agile.
We proactively make certain that your software is optimized for your workflows and provide strategic guidance to help you scale. Our deep Atlassian expertise is built into every solution, process and service we provide. That's how we deliver peace of mind, every time.
ServiceRocket is a trusted partner for enterprises worldwide.
Get expert administrative services from certified Atlassian Platinum Solution Provider professionals
Get health checks, administrative insights, and third-party app configuration support
Get highest SLAs, fastest response times, and 24/7 global support
Get expert administrative services from certified Atlassian Platinum Solution Provider professionals
Get health checks, administrative insights, and third-party app configuration support
Get highest SLAs, fastest response times, and 24/7 global support
Read how ServiceRocket has worked with customers to tackle running business critical tools like Jira and Confluence at scale.
When software complexity increases, so does the need for effective system administration. That's why 41% of organizations outsource more than half of their IT and business performance to managed service providers. If you want better control over your Atlassian stack, read this infographic to see why managed services are a must-have.
Gartner projects that by 2025, 95% of data workload will be on the cloud. However, success is not guaranteed. Misconceptions and inaccurate assumptions are already costing 80% companies to overspend on their cloud services. Learn about the biggest mistakes companies make and how partnering with an Atlassian managed service partner, like ServiceRocket can help you avoid these pitfalls.
What is managed services? Find out how you can use an Atlassian managed services provider like ServiceRocket to help with seamless system administration to focus on scaling operations.
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Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.
A MSP usually operates on a subscription model and delivers services like those mentioned above via ongoing and regular support and active administration on the server, data center or cloud. These services are typically offered remotely and work to support the client's technology infrastructure and applications.
Within Managed Services for Atlassian, ServiceRocket offers third-party apps support and integrations, cloud migration, discovery and support strategy with SLA backed reliability etc., for all of the Atlassian products on cloud, data center and server. They are customized to fit the customer's administration and support needs, and are provided to customers who need tech-enabled services, including the full suite of system administration and support services that ServiceRocket offers.
Reasons can range from ever-changing tools and priorities in the Atlassian ecosystem to administrative tasks taking away time to focus on core business activities to staffing challenges that include a lack of access to certified expertise.
We pride ourselves in providing our clients with flexible and custom options that suit your needs best. We meet you where you are, and aim at being your most reliable partner in the acceleration of your growth. We have 3 annual plans to choose from - Silver, Gold and Platinum and also support switching between plans anytime in the yearly cycle.
Yes, we do. We are a Cloud and ITSM specialized, Enterprise Level Platinum Solution Partner. We were, in fact, Atlassian's first partner and have been doing so for over 20 years now.
As your one-stop-shop for Atlassian license management, our team can manage the complete lifecycle for you, keeping your systems active and your users proactive.
