Blog | ServiceRocket is Honored as a Top Workplaces 2023
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ServiceRocket is Honored as a Top Workplaces 2023. This award from San Francisco Bay Area Top Workplaces reflects the authentic feedback of Rocketeers. Kudos, everyone! ServiceRocket has been awarded as a.…

Blog | An Amazing First Year with Sika Henry
www.servicerocket.com/resources/an-amazing-first-year-with-sika-henry

An Amazing First Year with Sika Henry. It was a year of accomplishments with our first brand ambassador and the first-ever African American woman pro-triathlete.…

Blog | ServiceRocket Is Recognized as 2023 Top Atlassian Services Company
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ServiceRocket Is Recognized as 2023 Top Atlassian Services Company. CIO Review awards ServiceRocket’s 20+ years of Atlassian experience and its role in helping grow the Atlassian ecosystem.…

The Total Economic Impact of Cloud Migrations
www.servicerocket.com/campaigns/forrester-total-economic-impact-cloud-migration

In this spotlight, commissioned by Atlassian and Amazon Web Services (AWS), Forrester Consulting shares results and insights from interviews they conducted with decision-makers at organizations that migrated to Jira Software Cloud.…

Customer Stories | Solutions that Alleviate Atlassian Security Risks
www.servicerocket.com/resources/solutions-that-alleviate-atlassian-security-risks

ServiceRocket assessed the situation, built a plan and provided a solution that immediately reduced risk by blocking external requests that contain potential attacks by implementing the Amazon Web Services (AWS) Web Application Firewall (WAF). OUTCOME.…

Atlassian Managed Services | ServiceRocket
www.servicerocket.com/atlassian/atlassian-managed-services

Amazon CloudWatch Monitoring and Management. AWS Backup/Snapshot Creation and Instance Restart. Amazon Elastic Compute Cloud (EC2) Instance Resizing. Amazon Relational Database Service (RDS) Instance Resizing. Amazon RDS Upgrade.…

Blog | Delivering Tech Support that Delights the Customer
www.servicerocket.com/resources/delivering-tech-support-that-delights-the-customer

They consistently receive 4-star ratings, amazing NPS scores and fantastic CSAT scores. In other words, our customers love ServiceRocket’s tech support. Great teams need great leaders. They have that in Dave Leow, Andy Quah and. Hanis Suhailah.…

Blog | 2023: A Year Full of Rocketeer Accolades, Awards and Achievement
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Besides being honored as top Atlassian services partner, our amazing culture received multiple awards and recognition. New Year—new goals—. not so fast!…

Blog | Executive Series, February: Implementing and Scaling Service Management
www.servicerocket.com/resources/executive-series-february-implementing-and-scaling-service-management

Kudos to attendees from Australia’s top companies who learned how Atlassian tools, combined with AI, are transforming the way teams work. Great discussion, great presenters—the bacon and egg rolls were a hit—great event!…

Blog | Sika Henry Runs Comrades: The Ultimate Human Race
www.servicerocket.com/resources/sika-henry-runs-comrades-the-ultimate-human-race

I don’t know how I could possibly top this. It’s hard to articulate what it's like to cover 55 miles on foot with thousands of other participants.…