Blog

Rovo for Everyone: AI Is Now Integrated Into Your Atlassian Tools. Here's How to Maximize Value

Rovo AI is now included in Atlassian Premium and Enterprise plans. Learn how ServiceRocket's assessment helps organizations move beyond mere access to achieve measurable ROI through strategic implementation and workflow optimization.

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Culture & Values

Giving that Gives Back: The Kiva Card Recognition Program

This unique program honors the achievements of our global Rocketeers and enables global entrepreneurs to achieve their goals.

Under the dome

Under the Dome

Culture & Values

Rocketeer Close Up: Cristobal Maulen on Enjoying the Ride

Cristobal brings skill and passion to the Santiago Apps Support team and to riding the trails in the Cordillera de los Andes.

Under the dome

Under the Dome

Thought & Vision

Enriching the Lives of Customers and the Rise of Customer Capitalism

As the authors of Winning on Purpose point out, enriching the lives of customers creates a multiplier effect of financial results.

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Atlassian

Migration

7 Issues That Can Turn Your Cloud Migration Into a Nightmare

Cloud Migrations can be as unpredictable as the rain in London. You can perform 4 successful test migrations, only to be faced with a totally random error on production day.

Atlassian

Under the Dome

Thought & Vision

Inclusion Can Be Hard to See When You're Already Included

What makes you push beyond your limits? Setting a higher bar can be a means to breaking down social barriers.

Under the dome

Under the Dome

Culture & Values

Rocketeer Close Up: Gaurima Das

Some people are talented performers, others are adept at writing code. Both come naturally to this talented Rocketeer.

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Culture & Values

Our Rocketeer Culture Feels like Family

We're all about having each other's back. As one Rocketeer said, “It’s a culture that tech giants can only envy.

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News

ServiceRocket Welcomes Triathlete Sika Henry as Brand Ambassador

Sika Henry exemplifies resilience. As our first brand ambassador, we support her goal to make sports more inclusive.

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Under the Dome

Thought & Vision

ServiceRocket and Atlassian: A Vital Relationship that Keeps on Growing

Our company’s roots go deep with Atlassian. As we celebrate our 20th anniversary, CEO Rob Castaneda reflects on a shared history.

Under the dome

Under the Dome

Culture & Values

Rocketeer Close Up: Foo Guan Sim

Komodo Islands, Gili Nanggu, Sibenik, Isfahan… ServiceRocket’s Think Team culture enables this Rocketeer to explore the world.

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Under the Dome

News

Expanding our Commitment to Salesforce and Jira Users

The Connector for Salesforce & Jira product knowledge hub champions the productivity of cross-functional teams.

Under the dome

Culture & Values

Why We Embrace Vulnerability at ServiceRocket

Graham Betchart teaches professional athletes and Rocketeers alike: there’s strength in openness.

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