ServiceRocket helps technology companies like Facebook, Puppet, Docker, and GoodData deliver first-class training, utilization and support globally. We run highly effective training programs for partners, coordinating delivery, scheduling, registration, and support for training courses for software companies.

We are a trusted consulting and implementation partner for leading software companies. Our utilization software solutions increase efficiency and help our enterprise customers get more out of their software. Our area of experience is broad, from data migration tools to connectors and add-ons.

ServiceRocket has extensive experience running 24/7 global support operations for both enterprises and fast growing start-ups. We run white-label global support operations and provide global support strategy development, global support delivery, and support systems implementation to software companies.

ServiceRocket was founded by CEO Rob Castaneda in Toongabbie, NSW in 2001, and has since expanded to become a global company with offices in Malaysia, Chile, the United States and Australia with more than 230 employees worldwide.

In 2009, ServiceRocket moved its corporate headquarters to Palo Alto, CA to be close to fast-growing technology companies in Silicon Valley.