Blog | ServiceRocket is Honored as a Top Workplaces 2023
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ServiceRocket is Honored as a Top Workplaces 2023. This award from San Francisco Bay Area Top Workplaces reflects the authentic feedback of Rocketeers. Kudos, everyone! Share via. ServiceRocket has been awarded as a.…

Blog | ServiceRocket Is Recognized as 2023 Top Atlassian Services Company
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ServiceRocket Is Recognized as 2023 Top Atlassian Services Company. CIO Review awards ServiceRocket’s 20+ years of Atlassian experience and its role in helping grow the Atlassian ecosystem. Share via.…

Blog | How Jira REALLY Handles Incoming Mails (This will surprise you!)
www.servicerocket.com/resources/how-jira-really-handles-incoming-mails-this-will-surprise-you

The Message-ID and the In-Reply-To. The developers then decided to cater for this scenario by using the email's Message-ID. What is. Message-ID. and how does it look like?…

Blog | Executive Series, February: Implementing and Scaling Service Management
www.servicerocket.com/resources/executive-series-february-implementing-and-scaling-service-management

Kudos to attendees from Australia’s top companies who learned how Atlassian tools, combined with AI, are transforming the way teams work. Share via. Great discussion, great presenters—the bacon and egg rolls were a hit—great event!…

Blog | 2023: A Year Full of Rocketeer Accolades, Awards and Achievement
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Besides being honored as top Atlassian services partner, our amazing culture received multiple awards and recognition. Share via. New Year—new goals—. not so fast!…

Blog | Delivering Tech Support that Delights the Customer
www.servicerocket.com/resources/delivering-tech-support-that-delights-the-customer

On top of that, our team has great problem-solving abilities and in-depth knowledge. Rather than simply solving problems, we proactively initiate human interactions that build solid partner relationships.”. Andy Quah.…

ServiceRocket | Privacy Policy Addendum
www.servicerocket.com/legaldocs/privacy-policy-addendum

Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data. Meta Lookalike Audience and Google Ad Manager. Personal Data: Trackers; Usage Data. Analytics. Google Analytics 4.…

Blog | How to Setup Atlassian Access And Integrate With Okta in Less Than 8 Minutes
www.servicerocket.com/resources/how-to-setup-atlassian-access-and-integrate-with-okta-in-less-than-8-minutes

Navigate back to. https://admin.atlassian.com. , click on the SAML single signon tab, and input the information from the Okta Setup Instructions into the Atlassian screen: Hit Save Configuration. in the Atlassian screen, and you should now see the SP Entity ID…

Blog | Keep on Moving! We Support Rocketeer Wellness
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It's no wonder that wellness is top of mind for many. So too is the need for work life balance as we continue to work remotely. Rocketeers have responded.…

ServiceRocket | Cookie Policy Effective May 11 2023
www.servicerocket.com/legaldocs/cookie-policy-effective-may-11-2023

Personal Data processed: Trackers and unique device identifiers for advertising (Google Advertiser ID or IDFA, for example). Place of processing: United States –. Privacy Policy. –. Opt Out. Storage duration: IDE: 2 years.…