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Privacy Policy Addendum

Effective
May 11, 2023

Show the complete Privacy Policy | Show the Cookie Policy

Personal Data processed for the following purposes and using the following services:

‍

Advertising

Meta Audience Network

Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

Meta Lookalike Audience and Google Ad Manager

Personal Data: Trackers; Usage Data

‍

Analytics

Google Analytics 4

Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

Google Analytics, Meta ads conversion tracking (Meta pixel), Meta Events Manager, Google Ads conversion tracking and Twitter Ads conversion tracking

Personal Data: Trackers; Usage Data

LinkedIn conversion tracking (LinkedIn Insight Tag)

Personal Data: device information; Trackers; Usage Data

Google Analytics Demographics and Interests reports

Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

‍

Collection of privacy-related preferences

iubenda Privacy Controls and Cookie Solution

Personal Data: Trackers

‍

Content performance and features testing (A/B testing)

Google Optimize

Personal Data: Trackers; Usage Data

‍

Displaying content from external platforms

Google Fonts

Personal Data: Trackers; Usage Data

‍

Heat mapping and session recording

Hotjar Heat Maps & Recordings

Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

‍

Managing contacts and sending messages

HubSpot Email

Personal Data: email address; Usage Data

OneSignal

Personal Data: email address; geographic position; language; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; various types of Data as specified in the privacy policy of the service

‍

Managing data collection and online surveys

Meta lead ads and Hotjar surveys

Personal Data: Trackers

‍

Platform services and hosting

Webflow

Personal Data: various types of Data as specified in the privacy policy of the service

‍

Remarketing and behavioral targeting

Meta Custom Audience

Personal Data: email address; Trackers

Google Signals

Personal Data: Trackers; Usage Data

‍

Selling goods and services online

Chargebee

Personal Data: Data communicated while using the service

‍

SPAM protection

Google reCAPTCHA

Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

‍

Tag Management

Google Tag Manager

Personal Data: Trackers

‍

User database management

HubSpot CRM and HubSpot Lead Management

Personal Data: various types of Data as specified in the privacy policy of the service

ZoomInfo

Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

‍

‍

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

‍

Contact information

Owner and Data Controller

ServiceRocket Inc
2741 Middlefield Road,
Suite 200
Palo Alto, CA, 94306

Owner contact email: privacy@servicerocket.com

‍

‍

Show the complete Privacy Policy | Show the complete Cookie Policy

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Our Offices

Palo Alto, USA

ServiceRocket Inc 
2741 Middlefield Road,Suite 200 Palo Alto, CA, 94306

Santiago, Chile

ServiceRocket 
SpA Av. Apoquindo 5950, Office 13-125, Las Condes, Santiago, 7560949

London, England

ServiceRocket Limited Floor 5, 1 
St Katharine's Way, St Katharine's & Wapping, London E1W 1UN

Toronto, Canada

ServiceRocket Suite 1800, 181 Bay Street, Toronto, Ontario, M5J 2T9

Manila, Philippines

ServiceRocket Philippines, Inc. 25th Floor, Room 118, WeWork, Menarco Tower, 32nd Street, BGC, Taguig, 1634 Metro Manila, Philippines

Sydney, Australia

Suite 02.102, Level 2, 477 Pitt Street, Haymarket NSW 2000

Kuala Lumpur, Malaysia

Level 20, Menara 1 Sentrum, 201, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Singapore, Singapore

ServiceRocket 80 Robinson Road, #02-00, Singapore 068898