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Don’t Miss it: Top Strategies for Driving Diversity

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Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
ServiceRocket CEO Rob Castaneda broadcasting a company meeting via Workplace From Facebook
ServiceRocket logo and Workplace From Facebook Logo
ServiceRocket brand promise "We've Got Your Back", delivering  24/7 customer support, security and education.
Our mission:
To be the most reliable partner in the acceleration of your company's growth
Why Choose ServiceRocket
as Your Workplace Partner?

Customer success is at the heart of what we do. Working side-by-side, we’ll help you achieve a successful launch as well as drive your team's adoption and ongoing engagement.

The lessons we have learned from our own experiences as a user of Workplace and our licensing and implementation customers will greatly increase your Workplace adoption.

Here's How We Can Help
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Our licensing team provides the highest level of customer service to optimize your license procurement for Workplace.

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Our Implementation team will make sure that your instance of Workplace integrates seamlessly with your existing infrastructure with our custom made apps.

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Adoption Training

Improve budget planning and reduce procurement cycles by co-terming to align to one renewal date.

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Custom Integrations
and BOT Creation

After your teams' adoption of the tool, we help you identify ways to automate processes that regularly take place in Workplace to drive efficiencies.

Unlock the Full Potential of Workplace
Let's Talk »
Workplace from Meta
Platform - Familiar and Easy
to Use

Workplace is the modern, enterprise social communication platform built to change the way people communicate at work and foster community.

With over 2.4B people using Meta every month the transition to Workplace is simple because of the familiar user experience, interface and features.

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Reduction in leadership communication costs
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Reduction in time taken for frontline workers to get updates
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Onboarding efficiency
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Return on investment in Workplace over 3 years
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The Total Economic Impact of Workplace from Meta

This guide will provide you with key results and messages from the report, along with background information on research methodology.It will also give you guidance on how to use the data and handle any questionsfrom customers/prospects

The Connected Company Effect: Twenty stories of cultural transformation on Workplace

We believe that the future belongs to connected companies. Where people are closer. Teamwork is faster and culture is stronger. Workplace is where it happens.

Our Workplace Blog
The Future of Work - Beyond the Tools: Investing in Collaboration that Actually Works

Missed last week’s webinar where we talked all things collaboration and communication? Watch the recording below or continue reading the highlights.

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Unlock the Value of Workplace - Your How To Guide

Workplace dynamics are evolving. The same may be said for the tools and methods of collaboration.

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HR’s Next Challenge: How to Increase Effective Collaboration in the Future of Work

Create a collaborative environment of mutual support, growth and innovative thinking with Workplace from Meta, the workstream collaboration platform built for the #futureofwork.

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The Future of Work Webinar #6 - Top Strategies for Driving Diversity, Equity and Inclusion in the Hybrid Workplace

A company with a high rate of diversity, equity and inclusion (DE&I) wins in more ways than one, including attracting skilled employees, nurturing innovation, and securing financial success.

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How to Increase Alignment as a CHRO - It Starts with Engagement

CHROs can boost employee engagement to drive strategic alignment and increase their competitive advantage with Workplace from Meta.

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Why Smart CEOs Get Involved in their Company’s Culture

In this time of the Great Resignation, attracting and retaining top talent is paramount in sustaining your competitive advantage. Data shows that companies with an open and inclusive culture enjoy better employee engagement, increased productivity, and higher profitability.

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Webinar Highlights: Onboarding New Employees in a Remote World

Few things are more important than a first impression, especially when it comes to onboarding new employees remotely. If we accept that remote and hybrid work is here to stay, then we must accept that onboarding new employees remotely is the new way.

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How a Workstream Collaboration Platform Can Empower your Frontline Workers

Empowering frontline workers with the right technology not only makes their jobs easier and increases engagement, it improves customer satisfaction and revenue growth.

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How to Overcome Slack Fatigue in the Future of Work

Missed the latest webinar? Here’s what you need to keep top of mind when managing your #hybridteams. Slack fatigue is real and effective leaders should have strategies in place to prevent or stop it.

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Effective Leadership Is All About Communicating Effectively

As CEOs know, timing is everything. Workforce communication is no exception. To ensure their message transcends to the right people at the right time requires a platform that allows for optimal collaboration, innovation, communication and engagement.

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Do You Have Digital Bad Breath?

If you're spending time booking calls and running them, it's imperative that you spend time preparing ahead of time. Let us tell you why.

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Webinar Highlights: Top Strategies for Building a Hybrid Workplace

Here’s how workstream collaboration platforms like Workplace from Meta can help managers build hybrid teams that work for everyone.

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Workplace from Meta - Acknowledgement and Esteem

There is no other platform that brings all people in an organization together like Workplace. It's the place to communicate and align as a single, global team.

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The Myth of Facebook Being a Distraction in the Workplace

Workplace from Meta is about more than just reducing email. It’s a different way to run a business, engage with your employees and optimize your time.

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Workplace from Meta is My New Office Space

The right mindset is key in the adoption of any new technology or innovation. Our CEO shares some major data on how Workplace from Meta has changed the way he works.

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Why Workplace from Meta Will Win

Learn how Workplace from Meta will serve to amplify the impact of the new generation of leaders, who connect entire organizations, like no other platform can.

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Intentional Collaboration Drives Business Success. Here’s What Leaders Need to Know

Businesses with leaders who create and prioritize intentional collaboration see higher levels of innovation and growth. Here’s how it works.

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Top 5 Webinar Highlights - Employee Engagement with Workplace from Meta

ServiceRocket’s Bill Cushard held the first webinar in our series, The Future of Hybrid Work. New demands at work have changed traditional working models in order to adapt. Employee engagement is a top concern for leaders everywhere.

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Strategic Alignment: The Top 10% of CEOs Use This Not-So-Secret Weapon

How are the top-performing CEOs within a hybrid workforce getting employee buy-in and aligning stakeholders to meet company goals? Here’s how.

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The Future of Business Communication in a Hybrid Workplace is Here

It’s time to move beyond Slack and Microsoft Teams to the business workstream platform designed for the future of hybrid work: accelerate alignment, collaboration, communication and employee engagement.

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Why You Should Implement Workplace from Meta

Five years ago we implemented Workplace from Facebook with the goals of communicating better, reducing friction, increasing focus, and putting the right data in front of the right person in a timely way. So, how did that work out?

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4 Workplace from Meta Integrations You Need to Implement Now

Workplace is familiar to most people. The features are the same – even the buttons are in the same places – so for the vast majority, zero training is required, reducing set-up costs.

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Communicate Better: Only 14% of Your Employees Understand Your Company Strategy

The best company mission and strategy are laser focused and clear. Execution, however, is often more complex.

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7 Ways to Improve Employee Engagement with Live Streaming

When a CEO decides what they want to achieve -- organic growth, profitability, agility, diversity, productivity, you name the goal -- it can best be accomplished by engaged workers.

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5 Innovative Ways to Improve Internal Communications

"We haven’t sent an organization-wide email in months," Kirsty Traill, VP of Customers at Hootsuite

See More »
Building a connected company has never been more important. Discover in this 1:50 minute video how these leaders are using Workplace to connect their remote and deskless workers, and gain a competitive edge.
Features That Bring Your Company Together
Workplace from Facebook chat showing a conversation of a worker with a Product Marketing Manager

Chat lets the team send text, files, images, video messages, audio clips, etc. to anyone within the company. Chat is an ideal way for teams to communicate about projects and keep everyone informed.

Form for creating a Workplace From Facebook Group

Tacit knowledge can be shared easily between team members and shared with new employees in groups. Posts within groups can include text, images, videos, or documents saving everyone time as an single source of information on that project or initiative.

Workplace from Facebook Live and Recorded Company Meeting Transmission
Live & Recorded Video Transmission

Live Video can be used to broadcast a video message to specific groups or your entire company at once. Team members can comment on videos with questions and engage directly with the presenter. The video lives on Workplace's servers so anyone who missed the live version can watch it later.

News Feed of Workplace from Facebook, which shows a Rocketeer sharing a post with an announcement of her PTO with a GIF
News Feed

News feeds are how your team is kept up to date with what is going on in the company. Companies can also make updates on the news feed to increase visibility for company-wide announcements, keeping everyone informed and encouraging the team to participate in real time.

Screenshot of Knowledge Library (A learning introduction to Workplace from Facebook by ServiceRocket)
Knowledge Library

The Knowledge Library is an out-of-the-box repository for key employee resources. It’s a single place to create, store and share static content, so your company's tacit knowledge is always accessible and discoverable. Whether your employees are looking for the vacation policy, employee training manual, or service desk information, they can all be found here.

Deskless Not Voiceless: The 2021 Frontline Barometer

Without engaged, committed frontline staff, businesses will
struggle to function – as leaders know all too well. However,
frontline workers are at great risk of disconnection from
their leaders and the rest of their organization, due to
physical distance, as well as processes and technologies
that have historically prioritized office workers.

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Workplace from Facebook by ServiceRocket logo
Unlock the Full
Potential of Workplace
Let's Talk »
Is Workplace worth the Investment?

Absolutely! But don’t take our word for it, see results from actual customers for these industries

Live Steam: Connecting JIRA and Workplace

10am PT | Free

Unlock the Full Potential of Workplace

Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.

Let's Talk »