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ATLASSIAN
ATLASSIAN MANAGED SERVICES
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ATLASSIAN
ATLASSIAN LICENSING
As one of Atlassian’s first partners, our team of experts make the entire licensing process - from buying to management to renewal - simplified and tailored to fit your business.
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WORKPLACE
Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
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MIRO
Elevate your team's innovation with Miro and ServiceRocket
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
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THOUGHT INDUSTRIES
Customer Learning that Creates Real Value
Simplify Customer Learning Management with Thought Industries and ServiceRocket
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ATLASSIAN JSM
ATLASSIAN JSM
Discover the ServiceNow alternative built on Jira, for a fraction of the price. Jira Service Management (JSM) delivers ITSM practices like request, incident, problem, change and configuration management.
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ATLASSIAN
ATLASSIAN MIGRATION
Is your Atlassian migration to Cloud or Data Center mission critical? Rely on our team of Atlassian experts to help you navigate the process and deliver a successful migration and transformation. No surprises.
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ATLASSIAN
Atlassian JSM & ITSM Implementation Services
Break down information silos and build modern, customer-centric IT Service Management (ITSM) solutions with Atlassian's Jira Service Management (JSM). We can help make it happen.
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WORKPLACE
Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
LEARN More »
MIRO
Elevate your team's innovation with Miro and ServiceRocket
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
LEARN More »
THOUGHT INDUSTRIES
Customer Learning that Creates Real Value
Simplify Customer Learning Management with Thought Industries and ServiceRocket
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ATLASSIAN
Atlassian consulting
We leverage best practices to ensure you can take advantage of the knowledge gained from thousands of customer engagements.
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CO-INNOVATOR PROGRAM
CO-INNOVATOR PROGRAM
Shape the future of apps with us. Be among the first to explore ServiceRocket’s forthcoming apps and features. Gain early access and help us help you craft products that you need.
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ATLASSIAN
ATLASSIAN APPS
Your team can do more in Confluence and Jira. Discover what each of our apps has to offer. Our products are ready to go and integrate seamlessly with your go-to Atlassian products. Take them for a spin and start a free trial to see it for yourself.
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WORKPLACE
Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
LEARN More »
MIRO
Elevate your team's innovation with Miro and ServiceRocket
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
LEARN More »
SAAS INTEGRATION PARTNERSHIP
PROPEL YOUR SAAS BUSINESS FORWARD
Don’t go it alone. Rely on a trusted SaaS integration partner.
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Subscription Training
Advance Software Adoption & value with Training
The right training empowers users to create value. As a trusted training partner to Atlassian, Appfire and Miro, we help reduce technical complexity and drive desired business outcomes
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Public Training
TRAINING HUB
Explore our training hub for upcoming public sessions on Atlassian, Appfire and Miro. Enhance your skills, connect with experts and achieve your goals today!
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Platform Services
PLATFORM SERVICES
Platform Services Home
APPS ENGINEERING
Tech-Enabled Support
Customer Education
Platform Services Home
YOU’ve built a great business. now supercharge it
Our Platform Services help you meet customer demands at every stage of growth. That means you can focus on your core product.
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APPS ENGINEERING
MEET CUSTOMER NEEDS FASTER
Deliver the technical functionality and integration your customers need without risk to your roadmap or margins, including apps, add-ons and secondary features.
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Tech-Enabled Support Home
Scale with Tech-Enabled Support Services - Efficiently, Reliably & Cost-Effectively
We are more than just tech support. We are tech-enabled support, which aligns human talent, processes and tech resources to build smoother workflows that minimize friction. Your customers get the best experience, every time.
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Customer Education Home
Customer Education Resources
Customer Education Services that Accelerate Success - Quickly, Seamlessly & Proactively
Are you starting or evolving in your customer education journey? Either way, you can rely on our team to create nimble, customized strategies aligned to your business priorities.
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Resources
RESOURCES
CONTENT HUB
Events
Customer Stories
Under The Dome Blog
Adoption Blog
Atlassian managed services resources
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Customer Education Resources
Content Hub Home
next event
Atlassian Team 24
April 30, 2024 3:00 PM
We’re heading back to Vegas! We’re excited to sponsor #AtlassianTeam24 in Las Vegas from April 30 to May 2! Will we see you there? 🚀 Schedule time to explore potential partnerships, discuss industry trends, exchange ideas, and win a Fender Player Stratocaster Electric Guitar!*
REGISTER HERE»
Events
next event
Atlassian Team 24
April 30, 2024 3:00 PM
We’re heading back to Vegas! We’re excited to sponsor #AtlassianTeam24 in Las Vegas from April 30 to May 2! Will we see you there? 🚀 Schedule time to explore potential partnerships, discuss industry trends, exchange ideas, and win a Fender Player Stratocaster Electric Guitar!*
REGISTER HERE»
Customer Stories HOME
Latest Story
How VMware Uses Add-ons in Confluence to Align Teams
When VMware needed custom JIRA add-ons to help the flow of internal operations, they trusted ServiceRocket. ServiceRocket quickly delivered a unique solution that helps managers keep their teams in sync.
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Under the Dome Blog Home
Latest Content
The Leadership Behaviors Program: We Author our own Destiny
The Leadership Behaviors Program: We Author our own Destiny
By shifting from reactive tendencies to creative competencies, Rocketeers learn to take charge and bring everyone along.
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Adoption Blog Home
Adoption Blog categories
Latest Content
Introducing Secure Notes for JSM: Transforming Sensitive Data Management in HR and IT
Discover Secure Notes for JSM: Your solution for secure HR and IT data sharing. Streamline workflows with end-to-end encryption.
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Atlassian Managed Services Resources
Latest Content
Unlock the Potential of Your Atlassian System Administration with Managed Services for Atlassian
What is managed services? Find out how you can use an Atlassian managed services provider like ServiceRocket to help with seamless system administration to focus on scaling operations.
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Workplace Blog Home
Latest Content
Webinar Highlights: Innovation through Creative Collaboration in a Hybrid Work Model
Missed last week’s webinar where we talked all things collaboration and innovation? Watch the recording below or continue reading the highlights.
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Customer Education Resources Home
Latest Content
Unlock Success with the Transformative Value of Training
Discover the value of training in unlocking success, enhancing skills and seizing new opportunities.
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Careers
CAREERS
Careers Home
Meet our Teams
Careers Home
Careers Home
Want to do the best work of your life?
Be a Rocketeer
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Tech Consultant
Support Engineer
Engineering
Product Manager
Tech Consultant Team
Consult Imagine Innovate
That’s what Tech Consultants do at ServiceRocket
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Support Engineer Team
Support Engineers Are Smart, Tech-Enabled andCollaborative
Are You?
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Engineering Team
Join the ServiceRocket Engineering Team!
Twice a year hack weeks. Weekly play days. We know that freedom drives innovation. That’s why we empower engineers to learn and have fun!
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Product Manager Team
As Product Manager, you'll play a Dynamic Role at ServiceRocke
Join us and watch your product management career take off!
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Adoption
BLOG
Apps
April 10, 2024
|
2 min
reading time
Introducing Secure Notes for JSM: Transforming Sensitive Data Management in HR and IT
Discover Secure Notes for JSM: Your solution for secure HR and IT data sharing. Streamline workflows with end-to-end encryption.
Read more
LATEST CONTENT
Apps
Apr 10, 2024
|
2 min
reading time
Introducing Secure Notes for JSM: Transforming Sensitive Data Management in HR and IT
Apps
Apr 3, 2024
|
2 min
reading time
Master Content Collaboration: Harnessing Page Feedback for Confluence
Webinar
Apr 1, 2024
|
1 min
reading time
Evolución con Inteligencia Artificial: de ITSM a ESM
Webinars
Mar 27, 2024
|
1 min
reading time
Understanding Jira Governance in the Cloud
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APPS
Apps
Apr 10, 2024
|
2 min
reading time
Introducing Secure Notes for JSM: Transforming Sensitive Data Management in HR and IT
Discover Secure Notes for JSM: Your solution for secure HR and IT data sharing. Streamline workflows with end-to-end encryption.
Read more
Apps
Apr 3, 2024
|
2 min
reading time
Master Content Collaboration: Harnessing Page Feedback for Confluence
Elevate team collaboration in Confluence with Page Feedback – a game-changing tool for actionable insights and content excellence.
Read more
APPS
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cloud
Cloud
Dec 4, 2023
|
3 min
reading time
Discovery: A Proven Path to Uncover Cloud Migration Roadblocks
Set to migrate or maintain a critical system? A discovery assessment leads to healthy implementations of Atlassian cloud tools.
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Cloud
Nov 8, 2023
|
7 min
reading time
How to Successfully Navigate Cloud Migration Complexities with Confidence
Need help navigating the complexities of Atlassian Cloud migration? Increase your confidence with tips from ServiceRocket to make the switch easier.
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CLOUD
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engineering
Engineering
May 19, 2023
|
5 min
reading time
Insights from a Product Manager: Building an App from Scratch at ServiceRocket
ServiceRocket Product Manager, Wilmer Medina, takes you through how he helps build apps from scratch and the teamwork and collaboration it requires.
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Engineering
Dec 28, 2021
|
6 min
reading time
Managing Fires with Kanban - An Engineer’s Perspective
Learn how our engineers used Kanban principles to prioritize their most important tasks.
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ENGINEERING
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how-to
How-to
October 13, 2020
|
8 min
reading time
Jira Tips: Cascading Select Fields and the Evolution of Jira
Almost 15 years ago, Jira custom fields feature was introduced. Different types of custom fields evolved, gradually improving how they displayed their data and how they could be used in searches.
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How-to
September 28, 2020
|
15 min
reading time
The Safest Way To Inject CSS/HTML/Javascript to Confluence Pages
User Macros are the most powerful, safest and most configurable option for single-page applications of CSS/Javascript.
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HOW-TO
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itsm
ITSM
December 12, 2023
|
3 min
reading time
Scale IT Service Management with Automation: A Strategic Imperative
Discover four ways automation enables you to scale your ITSM quickly to keep up with the escalating demands of a complex technological landscape.
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ITSM
November 15, 2023
|
3.5 min
reading time
Jira Service Management Workflows and the ITSM Revolution
When IT functions suffer, productivity takes a hit. But with the right approach, JSM workflows enable work to thrive.
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ITSM
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managed services
Managed Services
March 1, 2024
|
4 min
reading time
Build Your Peace of Mind Blueprint with Atlassian Managed Services' Certified Expertise
Learn about the Peace of Mind Blueprint and how Managed Services offers certified expertise to help navigate the complexities of Atlassian tools.
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Managed Services
February 1, 2024
|
5.5 min
reading time
5 Ways to Maximize Business Agility with ServiceRocket’s Atlassian Managed Services
Discover how ServiceRocket's Atlassian Managed Services can ensure business agility and scale your operations to meet evolving market needs.
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MANAGED SERVICES
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news
News
February 28, 2024
|
3 min
reading time
Executive Series, February: Implementing and Scaling Service Management
Kudos to attendees from Australia’s top companies who learned how Atlassian tools, combined with AI, are transforming the way teams work.
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News
October 3, 2023
|
9 min
reading time
Highlights from the London Lunch & Learn Event with Atlassian and Appfire
Discover pivotal moments, valuable insights and actionable takeaways from ServiceRocket's Jira Service Management-focused London Lunch & Learn event.
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NEWS
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webinars
Webinar
April 1, 2024
|
1 min
reading time
Evolución con Inteligencia Artificial: de ITSM a ESM
Lleva tu gestión de servicios al próximo nivel con Jira Service Management y el respaldo de la IA de Atlassian.
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Webinar
January 3, 2024
|
2 min
reading time
Mígra a la Nube con Confianza
Navega las Complejidades y Asegura una Migración Exitosa.
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WEBINARS
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