Tech Services
TECH SERVICES
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IMPLEMENTATION
ADVISORY
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APPS
ATLASSIAN
MANAGED SERVICES for atlassian
Running business critical tools like Jira and Confluence at scale can be complex and time-consuming, especially in a constantly changing environment. Let our team of Atlassian-certified managed services experts handle it for you, giving you time to focus on your vision.
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NETSUITE
Managed Services that Optimize NetSuite
Whether you are implementing NetSuite for the first time or configuring it to better meet your business needs, we can help. Rely on our custom development or administrative services to put you on a sure path to success.
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ATLASSIAN
ATLASSIAN LICENSING
As one of Atlassian’s first partners, our team of experts make the entire licensing process - from buying to management to renewal - simplified and tailored to fit your business.
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WORKPLACE
Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
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MIRO
Elevate your team's innovation with Miro and ServiceRocket
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
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THOUGHT INDUSTRIES
Customer Learning that Creates Real Value
Simplify Customer Learning Management with Thought Industries and ServiceRocket
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ATLASSIAN JSM
ATLASSIAN JSM
Discover the ServiceNow alternative built on Jira, for a fraction of the price. Jira Service Management (JSM) delivers ITSM practices like request, incident, problem, change and configuration management.
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ATLASSIAN
ATLASSIAN MIGRATION
Is your Atlassian migration to Cloud or Data Center mission critical? Rely on our team of Atlassian experts to help you navigate the process and deliver a successful migration and transformation. No surprises.
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NETSUITE
Managed Services that Optimize NetSuite
Whether you are implementing NetSuite for the first time or configuring it to better meet your business needs, we can help. Rely on our custom development or administrative services to put you on a sure path to success.
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ATLASSIAN
Atlassian JSM & ITSM Implementation Services
Break down information silos and build modern, customer-centric IT Service Management (ITSM) solutions with Atlassian's Jira Service Management (JSM). We can help make it happen.
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WORKPLACE
Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
LEARN More »
MIRO
Elevate your team's innovation with Miro and ServiceRocket
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
LEARN More »
THOUGHT INDUSTRIES
Customer Learning that Creates Real Value
Simplify Customer Learning Management with Thought Industries and ServiceRocket
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ATLASSIAN
Atlassian consulting
We leverage best practices to ensure you can take advantage of the knowledge gained from thousands of customer engagements.
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NETSUITE
Managed Services that Optimize NetSuite
Whether you are implementing NetSuite for the first time or configuring it to better meet your business needs, we can help. Rely on our custom development or administrative services to put you on a sure path to success.
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Subscription Training
Advance Software Adoption & value with Training
The right training empowers users to create value. As a trusted training partner to Atlassian, Appfire and Miro, we help reduce technical complexity and drive desired business outcomes
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Public Training
CONTENT HUB
Explore our training hub for upcoming public sessions on Atlassian, Appfire and Miro. Enhance your skills, connect with experts and achieve your goals today!
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CO-INNOVATOR PROGRAM
CO-INNOVATOR PROGRAM
Shape the future of apps with us. Be among the first to explore ServiceRocket’s forthcoming apps and features. Gain early access and help us help you craft products that you need.
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ATLASSIAN
ATLASSIAN APPS
Your team can do more in Confluence and Jira. Discover what each of our apps has to offer. Our products are ready to go and integrate seamlessly with your go-to Atlassian products. Take them for a spin and start a free trial to see it for yourself.
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WORKPLACE
Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
LEARN More »
MIRO
Elevate your team's innovation with Miro and ServiceRocket
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
LEARN More »
SAAS INTEGRATION PARTNERSHIP
PROPEL YOUR SAAS BUSINESS FORWARD
Don’t go it alone. Rely on a trusted SaaS integration partner.
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Platform Services
PLATFORM SERVICES
Platform Services Home
Tech-Enabled Support
Customer Education
SAAS INTEGRATION PARTNERShip
Platform Services Home
Managed Services that Accelerate Growth - Expertly, Agilely & Reliably
Your core business drives your growth and demands your focus. So when it comes to the rest, let us do it for you.
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Tech-Enabled Support Home
Scale with Tech-Enabled Support Services - Efficiently, Reliably & Cost-Effectively
We are more than just tech support. We are tech-enabled support, which aligns human talent, processes and tech resources to build smoother workflows that minimize friction. Your customers get the best experience, every time.
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Customer Education Home
Customer Education Resources
Customer Education Services that Accelerate Success - Quickly, Seamlessly & Proactively
Are you starting or evolving in your customer education journey? Either way, you can rely on our team to create nimble, customized strategies aligned to your business priorities.
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SAAS INTEGRATION PARTNERShip
PROPEL YOUR SAAS BUSINESS FORWARD
Don’t go it alone. Rely on a trusted SaaS integration partner.
LEARN More »
Blogs
BLOGS
CONTENT HUB
Under The Dome Blog
Atlassian Adoption Blog
Workplace Blog
Customer Education Resources
NetSuite Resources
CONTENT HUB Home
Latest Content
SuiteScript 2.0: Adding filter expressions with or without formulas
Discover how to filter expressions with and without formulas in NetSuite SuiteScript 2.0.
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Under the Dome Blog Home
Latest Content
UTS Startups Confessions: Rob Castaneda
UTS Startups Confessions: Rob Castaneda
Our CEO recalls his 20+ year ServiceRocket journey in this interview at his alma mater, the University of Technology, Sydney.
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Atlassian Adoption Blog Home
Latest Content
Jira Service Management Workflows and the ITSM Revolution
When IT functions suffer, productivity takes a hit. But with the right approach, JSM workflows enable work to thrive.
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Workplace Blog Home
Latest Content
Webinar Highlights: Innovation through Creative Collaboration in a Hybrid Work Model
Missed last week’s webinar where we talked all things collaboration and innovation? Watch the recording below or continue reading the highlights.
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Customer Education Resources Home
Latest Content
Unlock Success with the Transformative Value of Training
Discover the value of training in unlocking success, enhancing skills and seizing new opportunities.
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NETSUITE RESOURCES HOME
Latest Content
How Managed Services Can Help Resolve the Most Common NetSuite Mistakes
Discover how to optimize performance, enhance efficiency and maximize the benefits of NetSuite’s powerful ERP platform with managed services.
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Careers
CAREERS
Careers Home
Meet our Teams
Careers Home
Careers Home
Want to do the best work of your life?
Be a Rocketeer
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Tech Consultant
Support Engineer
Engineering
Product Manager
Tech Consultant Team
Consult Imagine Innovate
That’s what Tech Consultants do at ServiceRocket
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Support Engineer Team
Support Engineers Are Smart, Tech-Enabled andCollaborative
Are You?
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Engineering Team
Join the ServiceRocket Engineering Team!
Twice a year hack weeks. Weekly play days. We know that freedom drives innovation. That’s why we empower engineers to learn and have fun!
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Product Manager Team
As Product Manager, you'll play a Dynamic Role at ServiceRocke
Join us and watch your product management career take off!
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Adoption
BLOG
ITSM
November 15, 2023
|
3.5 min
reading time
Jira Service Management Workflows and the ITSM Revolution
When IT functions suffer, productivity takes a hit. But with the right approach, JSM workflows enable work to thrive.
Read more
LATEST CONTENT
Managed Services
Nov 15, 2023
|
6.5 min
reading time
5 Ways SaaS Support Teams Can Manage International Growth Challenges with Outsourcing
ITSM
Nov 15, 2023
|
3.5 min
reading time
Jira Service Management Workflows and the ITSM Revolution
ITSM
Nov 9, 2023
|
5.5 min
reading time
Reduce Complexity and Unlock the Power of ITSM
Cloud
Nov 8, 2023
|
7 min
reading time
How to Successfully Navigate Cloud Migration Complexities with Confidence
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APPS
Apps
Mar 27, 2023
|
2 min
reading time
Protect Sensitive Data in Coda with Industry-Grade, End-to-End Encryption
Learn how Security & Encryption for Coda can help you confidently share, access and restrict confidential information in Coda.
Read more
Apps
Jan 4, 2022
|
2 min
reading time
Teams Collaborate in Workplace and Get Work Done in Jira. It's Time to Connect Them.
With Connector for Workplace & Jira, team members easily stay on top of Jira projects within the context of Workplace.
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APPS
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cloud
Cloud
Nov 8, 2023
|
7 min
reading time
How to Successfully Navigate Cloud Migration Complexities with Confidence
Need help navigating the complexities of Atlassian Cloud migration? Increase your confidence with tips from ServiceRocket to make the switch easier.
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Cloud
Jul 6, 2022
|
4 min
reading time
Ensure the Long-Term Success of Your Atlassian Cloud Migration
If you don’t have a migration plan in place, now is the time to assess your readiness and learn best practices to ensure a successful move to cloud.
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CLOUD
BROWSE ALL ARTICLES
engineering
Engineering
May 19, 2023
|
5 min
reading time
Insights from a Product Manager: Building an App from Scratch at ServiceRocket
ServiceRocket Product Manager, Wilmer Medina, takes you through how he helps build apps from scratch and the teamwork and collaboration it requires.
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Engineering
Dec 28, 2021
|
6 min
reading time
Managing Fires with Kanban - An Engineer’s Perspective
Learn how our engineers used Kanban principles to prioritize their most important tasks.
Read more
ENGINEERING
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how-to
How-to
March 2, 2022
|
3.5 min
reading time
How to Enable Cross-Platform Customer-Facing Teams to Quickly Resolve Customer Issues
Close the loop between your tech support, development, and product teams who are using different platforms using two ServiceRocket apps.
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How-to
December 20, 2021
|
2 min
reading time
Create Sophisticated, Scalable Micro-Systems on Top of Confluence
This powerful app duo is the backbone of any successful wiki structure for collaborating teams. Standardize content creation, get actionable insights.
Read more
HOW-TO
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itsm
ITSM
November 15, 2023
|
3.5 min
reading time
Jira Service Management Workflows and the ITSM Revolution
When IT functions suffer, productivity takes a hit. But with the right approach, JSM workflows enable work to thrive.
Read more
ITSM
November 9, 2023
|
5.5 min
reading time
Reduce Complexity and Unlock the Power of ITSM
Get insights from three real-world use cases that illustrate the importance and benefits of simplifying ITSM processes.
Read more
ITSM
BROWSE ALL ARTICLES
managed services
Managed Services
November 15, 2023
|
6.5 min
reading time
5 Ways SaaS Support Teams Can Manage International Growth Challenges with Outsourcing
See how ServiceRocket’s Tech-Enabled Support services can help your SaaS support teams manage and scale international growth.
Read more
Managed Services
November 2, 2023
|
5.5 min
reading time
3 Reasons Fast-Growing SaaS Companies Should Outsource Support
Find out why outsourcing your SaaS support is the key to staying ahead and how ServiceRocket’s Tech-Enabled Support can help you scale faster.
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MANAGED SERVICES
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news
News
October 3, 2023
|
9 min
reading time
Highlights from the London Lunch & Learn Event with Atlassian and Appfire
Discover pivotal moments, valuable insights and actionable takeaways from ServiceRocket's Jira Service Management-focused London Lunch & Learn event.
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News
June 2, 2023
|
1 min
reading time
Sunsetting 4 Free Apps
Four Atlassian Marketplace apps will be sunsetted as of July 31, 2023; find out which ones and how this will affect you.
Read more
NEWS
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webinars
Webinars
October 4, 2023
|
2 min
reading time
Revolutionize Service Management with Automation
See firsthand how automation can improve your Jira Service Management with helpful use cases and demos in this exciting ITSM webinar.
Read more
Webinars
October 2, 2023
|
1.5 min
reading time
Move to Cloud with Confidence: Navigate Complexities to Ensure Migration Success
Find out more about Atlassian Cloud migration in this can’t-miss webinar featuring tips on common adoption challenges and key Cloud incentives.
Read more
WEBINARS
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