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ATLASSIAN
MANAGED SERVICES for atlassian
Running business critical tools like Jira and Confluence at scale can be complex and time-consuming, especially in a constantly changing environment. Let our team of Atlassian-certified managed services experts handle it for you, giving you time to focus on your vision.
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NETSUITE
Managed Services that Optimize NetSuite
Whether you are implementing NetSuite for the first time or configuring it to better meet your business needs, we can help. Rely on our custom development or administrative services to put you on a sure path to success.
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ATLASSIAN
ATLASSIAN LICENSING
As one of Atlassian’s first partners, our team of experts make the entire licensing process - from buying to management to renewal - simplified and tailored to fit your business.
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WORKPLACE
Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
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MIRO
Elevate your team's innovation with Miro and ServiceRocket
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
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THOUGHT INDUSTRIES
Customer Learning that Creates Real Value
Simplify Customer Learning Management with Thought Industries and ServiceRocket
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ATLASSIAN JSM
ATLASSIAN JSM
Whether you are implementing NetSuite for the first time or configuring it to better meet your business needs, we can help. Rely on our custom development or administrative services to put you on a sure path to success.
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ATLASSIAN
ATLASSIAN MIGRATION
Is your Atlassian migration to Cloud or Data Center mission critical? Rely on our team of Atlassian experts to help you navigate the process and deliver a successful migration and transformation. No surprises.
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NETSUITE
Managed Services that Optimize NetSuite
Whether you are implementing NetSuite for the first time or configuring it to better meet your business needs, we can help. Rely on our custom development or administrative services to put you on a sure path to success.
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ATLASSIAN
ATLASSIAN IMPLEMENTATION
As one of Atlassian’s first partners, our team of experts make the entire licensing process - from buying to management to renewal - simplified and tailored to fit your business.
LEARN More »
WORKPLACE
Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
LEARN More »
MIRO
Elevate your team's innovation with Miro and ServiceRocket
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
LEARN More »
THOUGHT INDUSTRIES
Customer Learning that Creates Real Value
Simplify Customer Learning Management with Thought Industries and ServiceRocket
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ATLASSIAN
Atlassian consulting
We leverage best practices to ensure you can take advantage of the knowledge gained from thousands of customer engagements.
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NETSUITE
Managed Services that Optimize NetSuite
Whether you are implementing NetSuite for the first time or configuring it to better meet your business needs, we can help. Rely on our custom development or administrative services to put you on a sure path to success.
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ATLASSIAN
ATLASSIAN TRAINING
As an authorized training partner, ServiceRocket provides official Atlassian courses for Jira, Jira Service Desk, Portfolio, Confluence, Developer Tools for the people who need it: endusers, power users and admins.
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MIRO
MIRO TRAINING
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
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ATLASSIAN
ATLASSIAN APPS
Your team can do more in Confluence and Jira. Discover what each of our apps has to offer. Our products are ready to go and integrate seamlessly with your go-to Atlassian products. Take them for a spin and start a free trial to see it for yourself.
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WORKPLACE
Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Meta by partnering with us.
LEARN More »
MIRO
Elevate your team's innovation with Miro and ServiceRocket
Ideate, Brainstorm, Plan, Strategize with Miro's powerful whiteboard
LEARN More »
CONNECTOR DEVELOPMENT
PROPEL YOUR SAAS BUSINESS FORWARD
Don’t go it alone. Rely on a trusted SaaS integration partner.
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Platform Services
PLATFORM SERVICES
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Tech-Enabled Support
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SAAS INTEGRATION PARTNERShip
Platform Services Home
Managed Services that Accelerate Growth - Expertly, Agilely & Reliably
Your core business drives your growth and demands your focus. So when it comes to the rest, let us do it for you.
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Tech-Enabled Support Home
Scale with Tech-Enabled Support Services - Efficiently, Reliably & Cost-Effectively
We are more than just tech support. We are tech-enabled support, which aligns human talent, processes and tech resources to build smoother workflows that minimize friction. Your customers get the best experience, every time.
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Customer Education Home
Customer Education Resources
Customer Education Services that Accelerate Success - Quickly, Seamlessly & Proactively
Are you starting or evolving in your customer education journey? Either way, you can rely on our team to create nimble, customized strategies aligned to your business priorities.
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SAAS INTEGRATION PARTNERShip
PROPEL YOUR SAAS BUSINESS FORWARD
Don’t go it alone. Rely on a trusted SaaS integration partner.
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Blogs
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Under The Dome Blog
Atlassian Adoption Blog
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CONTENT HUB Home
Latest Content
SuiteScript 2.0: Suitelet Sample Code for Filtering the Values of a Dropdown Field
Discover the two-step copy-and-paste process using our sample scripts to filter the values of a dropdown field in NetSuite SuiteScript 2.0.
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Under the Dome Blog Home
Latest Content
UTS Startups Confessions: Rob Castaneda
UTS Startups Confessions: Rob Castaneda
Our CEO recalls his 20+ year ServiceRocket journey in this interview at his alma mater, the University of Technology, Sydney.
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Atlassian Adoption Blog Home
Latest Content
Sunsetting 4 Free Apps
Four Atlassian Marketplace apps will be sunsetted as of July 31, 2023; find out which ones and how this will affect you.
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Workplace Blog Home
Latest Content
Webinar Highlights: Innovation through Creative Collaboration in a Hybrid Work Model
Missed last week’s webinar where we talked all things collaboration and innovation? Watch the recording below or continue reading the highlights.
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Customer Education Resources Home
Latest Content
Unlock Success with the Transformative Value of Training
Discover the value of training in unlocking success, enhancing skills and seizing new opportunities.
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NETSUITE RESOURCES HOME
Latest Content
How Managed Services Can Help Resolve the Most Common NetSuite Mistakes
Discover how to optimize performance, enhance efficiency and maximize the benefits of NetSuite’s powerful ERP platform with managed services.
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Consult Imagine Innovate
That’s what Tech Consultants do at ServiceRocket
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Support Engineers Are Smart, Tech-Enabled andCollaborative
Are You?
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Engineering Team
Join the ServiceRocket Engineering Team!
Twice a year hack weeks. Weekly play days. We know that freedom drives innovation. That’s why we empower engineers to learn and have fun!
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Product Manager Team
As Product Manager, you'll play a Dynamic Role at ServiceRocke
Join us and watch your product management career take off!
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Adoption
BLOG
News
June 2, 2023
|
1 min
reading time
Sunsetting 4 Free Apps
Four Atlassian Marketplace apps will be sunsetted as of July 31, 2023; find out which ones and how this will affect you.
Read more
LATEST CONTENT
Webinars
Sep 12, 2023
|
1 min
reading time
Cómo poner en práctica las principales tendencias del ITSM con Jira Service Management
Webinars
Jul 5, 2023
|
1 min
reading time
Gestión Moderna de Incidentes para TI y Opsgenie
Webinars
Jul 5, 2023
|
1 min
reading time
Modern Incident Management for IT and Opsgenie
Managed Services
Jun 21, 2023
|
4.5 min
reading time
Unlock the Potential of Your Atlassian System Administration with Managed Services for Atlassian
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APPS
Apps
Mar 27, 2023
|
2 min
reading time
Protect Sensitive Data in Coda with Industry-Grade, End-to-End Encryption
Learn how Security & Encryption for Coda can help you confidently share, access and restrict confidential information in Coda.
Read more
Apps
Jan 4, 2022
|
2 min
reading time
Teams Collaborate in Workplace and Get Work Done in Jira. It's Time to Connect Them.
With Connector for Workplace & Jira, team members easily stay on top of Jira projects within the context of Workplace.
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APPS
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cloud
Cloud
Jul 6, 2022
|
4 min
reading time
Ensure the Long-Term Success of Your Atlassian Cloud Migration
If you don’t have a migration plan in place, now is the time to assess your readiness and learn best practices to ensure a successful move to cloud.
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Cloud
Jun 13, 2022
|
5 min
reading time
Make Sure Your Atlassian Cloud Migration Is More Than Just Moving Data
If you don’t have a migration plan in place, now is the time to assess your readiness and learn best practices to ensure a successful move to cloud.
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CLOUD
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engineering
Engineering
May 19, 2023
|
5 min
reading time
Insights from a Product Manager: Building an App from Scratch at ServiceRocket
ServiceRocket Product Manager, Wilmer Medina, takes you through how he helps build apps from scratch and the teamwork and collaboration it requires.
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Engineering
Dec 28, 2021
|
6 min
reading time
Managing Fires with Kanban - An Engineer’s Perspective
Learn how our engineers used Kanban principles to prioritize their most important tasks.
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ENGINEERING
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how-to
How-to
March 2, 2022
|
3.5 min
reading time
How to Enable Cross-Platform Customer-Facing Teams to Quickly Resolve Customer Issues
Close the loop between your tech support, development, and product teams who are using different platforms using two ServiceRocket apps.
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How-to
December 20, 2021
|
2 min
reading time
Create Sophisticated, Scalable Micro-Systems on Top of Confluence
This powerful app duo is the backbone of any successful wiki structure for collaborating teams. Standardize content creation, get actionable insights.
Read more
HOW-TO
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itsm
ITSM
December 6, 2022
|
4 min
reading time
Ultimate Guide to ServiceRocket Apps for JSM
Navigate ServiceRocket’s apps for JSM, helping you get work done by reducing silos, increasing collaboration and delivering results.
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ITSM
August 2, 2022
|
4 min
reading time
Top Five Reasons To Migrate From ServiceNow to Atlassian Jira Service Management (JSM)
Find out the top five reasons why migrating from ServiceNow to Atlassian JSM is the best option for your business now and in the future.
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ITSM
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managed services
Managed Services
June 21, 2023
|
4.5 min
reading time
Unlock the Potential of Your Atlassian System Administration with Managed Services for Atlassian
Partner with ServiceRocket’s Managed Services for Atlassian for seamless system administration so that you can focus on scaling operations.
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MANAGED SERVICES
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news
News
June 2, 2023
|
1 min
reading time
Sunsetting 4 Free Apps
Four Atlassian Marketplace apps will be sunsetted as of July 31, 2023; find out which ones and how this will affect you.
Read more
News
March 27, 2023
|
3 min
reading time
Get Ready to Rock Atlassian Team ‘23
ITSM, JSM, BSM… It’s time to GSD (get stuff done) in Vegas! From our Guitar Giveaway to the most notable keynotes, our checklist will help you rock Team.
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NEWS
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webinars
Webinars
July 5, 2023
|
1 min
reading time
Gestión Moderna de Incidentes para TI y Opsgenie
Conoce las claves para una gestión moderna de incidentes y descubre cómo OpsGenie puede ayudar a tu organización a mejorar su respuesta a incidentes.
Read more
Webinars
July 5, 2023
|
1 min
reading time
Modern Incident Management for IT and Opsgenie
Learn about key focus areas for modern incident management and discover how Opsgenie can help your organization improve its incident response.
Read more
WEBINARS
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