Atlassian is rolling out new Data Center pricing and user tier changes on February 11, 2025. These updates will impact Jira Software, Confluence, and Jira Service Management. This guide will help you navigate the changes and ensure your organization is prepared.

Why Are Prices Changing?

These changes to Data Center pricing reflect Atlassian’s continued investment in supporting Enterprise customers with specific needs for security, performance, and scale. The new pricing better aligns with the value provided by the product and ensures continued improvements for organizations not ready to move to Cloud.

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What’s Changing?

Here are the key updates coming into effect on February 11, 2025:

Pricing Increases by User Tier:

*If you’re currently benefiting from discounted prices under Atlassian's Advantage Plan, the "Advantaged Pricing Increase" column applies to you. Not sure if this affects your organization? Get in touch with us, and we’ll help you find out.

Unlimited Tier Threshold Updates

What Should You Do Now?

Here’s how you can prepare for the upcoming changes:

• Understand your licenses, user counts, and renewal dates. ServiceRocket can help analyze this information and provide insights.
• Depending on when your licenses expire, you may be able to renew early and lock in current pricing. 
• If you’re on an unlimited user or agent tier, the thresholds are changing. We’ll walk you through these adjustments to understand the impact on future costs.
• Now might be the time to assess whether Atlassian Cloud is a better fit for your business. We’ll help you weigh the options and plan your next steps.

How ServiceRocket Can Help

Whether you're continuing with Data Center or exploring Atlassian Cloud, as your most reliable partner, we’ll guide you every step of the way. Here’s what we can do for you:

• Cloud Roadmap Assessments: Evaluate your readiness to move to Atlassian Cloud and design a seamless transition plan.
• Data Center/Cloud Optimization: build a Center of Excellence to maximize the value of your tools ensuring they align with your organizational goals.
• License Management Support: Receive detailed quotes promptly, so you can lock in current pricing before the February 10, 2025 deadline.
• Migration Planning: Transition to Atlassian Cloud with minimal disruption while leveraging its features effectively.
• Access to Atlassian Funding: We’ll help you secure exclusive funding and incentives.
• Comprehensive System Analysis: Gain clear insights into your system’s needs for confident planning.
• Reliable Business Continuity Support: Minimize downtime and receive expert guidance throughout your decision-making and transition processes.

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Start Preparing Today

The 2025 Atlassian Data Center updates are coming soon. Contact ServiceRocket today to plan ahead and avoid any surprises. Reach out now to ensure your organization is ready.