Under the Dome | Thought + Vision

When Rocketeers Gather, Great Things Happen

Collaborating. Brainstorming. Cooking. Laughing. The New Year is off to a great start as Rocketeers gathered in Palo Alto.

A Journey Shaped by Technology, Driven by Empathy

ServiceRocket’s CEO shares how his father’s love of work and his own love of tech continue to inspire him 20-plus years on.

ServiceRocket’s UX Designers Innovate Product Ideation

Working with product and engineering, the UX design team is bringing a data-driven ‘why’ approach to product development.

Women Rocketeers Inspire the Next Wave of Girls in Tech

Let’s grow women in tech! Thirty-five eager participants got a jam-packed learning experience from six amazing Rocketeers.

ServiceRocket Partner Profile: TheLoops CEO Somya Kapoor

Developing technology that improves lives is a passion for this energetic entrepreneur and partner in ServiceRocket’s ecosystem.

What a Hack Week! A Recap of 23.1

The buzz starts long before hack week begins. July’s big event was no different and generated an amazing 38 submissions.

CEOs in Conversation: Rob Castaneda and Randall Ward

Early on in the Atlassian ecosystem, ServiceRocket and Appfire saw each other as competitors. Today, they’re trusted partners.

ServiceRocket: Sharing the Harvest

2022 is off to an amazing start. We’re generating unprecedented growth across the company and new opportunities for Rocketeers.

Enriching the Lives of Customers and the Rise of Customer Capitalism

As the authors of Winning on Purpose point out, enriching the lives of customers creates a multiplier effect of financial results.

How Can We Ensure a New Generation of Women in Tech?

The pandemic has forced millions of women out of the workplace. By acting now, we can create a bright future for women in tech.

ServiceRocket and Atlassian: A Vital Relationship that Keeps on Growing

Our company’s roots go deep with Atlassian. As we celebrate our 20th anniversary, CEO Rob Castaneda reflects on a shared history.

ServiceRocket: Twenty Years On, Moving Up and to the Right

As we celebrate turning twenty, CEO Rob Castaneda commends the vibrant can-do conviction of our Rocketeer family.

Inclusion Can Be Hard to See When You're Already Included

What makes you push beyond your limits? Setting a higher bar can be a means to breaking down social barriers.

Let’s Ideate! Hack Week Thrives at ServiceRocket

For five full days, Rocketeers from around the globe join forces to build new products and features.

Is There Such a Thing as Thoughtful Technology?

Words like “thoughtful” and “practical” are rarely used to describe technology. Here’s how we deliver on them.

A Roadmap to Growth for Fast-Growing Companies

Ready for a big leap? The maturity model remains an effective tool to map continual transformation.

The Myth of the Instant Ecosystem

Tech ecosystems are essential to successful software platforms. Building them requires time and experience.

Thought + Vision

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