Meet your customer's ever-changing demands with a reliable partner experienced in scaling software businesses, from product to platform to ecosystem.
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Ensuring the success of our customers is at the heart of everything we do. We'll work side-by-side to help you achieve successful outcomes. Our commitment to you: minimize risk, increase ROI, and deliver experiences that meet and exceed expectations.
Average
Engineer Ternure
CSAT Score
past 6 months
From the US,
to the UK,
to Australia
Growth changes everything. Demands accelerate. Technical and functional requirements pull the core product in different directions.
ServiceRocket’s ecosystem model is designed to provide growing tech companies with the services infrastructure they need to scale with enterprise performance efficiency.
The result? Stronger product vision and velocity. Improved customer satisfaction and retention. Traction and momentum that drive your business forward.
Enterprises rely on our proven expertise and portfolio of tech-enabled services to deliver greater value to their customers.
Onboarding & Delivery Services enable customers to hit the ground running
Customer Education Services that increase adoption
Customer Support Services that support retention
Customer Success Services help expand your customer relationships
Our tech-enabled services align best-in-class technology and human talent to deliver consistent and exceptional experiences that keep your customers happy.
Whether your challenge is increasing product velocity, building capacity, accelerating adoption or reducing churn, our end-to-end services provide a complete solution designed to accelerate your growth.
Our agile, scalable support services are there when they’re needed most. When customers encounter a roadblock, we provide the right support resources, at the right time, and in the right format. That keeps business moving.
Our education services enable customers to better understand your product and reap its benefits. We’ll conduct a full assessment and create a plan that’s tailored to your needs.
Rely on our team of experts to develop and execute an implementation plan tailored to meet your customer’s business processes and goals. We deliver on business outcomes and accelerate time to value. No surprises.
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Looking to cultivate and expand your customer relationships? Our experienced team of Customer Success Managers will generate more effective use of your products, help customers identify opportunities and build customer trust.
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Unlock your company’s growth potential with ServiceRocket. As a trusted partner, we’ll eliminate roadblocks and get the job done.
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