Tech-enabled Managed Services that Make You, and Your Customers, Smile

Meet your customer's ever-changing demands with a reliable partner experienced in scaling software businesses, from product to platform to ecosystem.

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Why Choose ServiceRocket?

Ensuring the success of our customers is at the heart of everything we do.  We'll work side-by-side to help you achieve successful outcomes. Our commitment to you: minimize risk, increase ROI, and deliver experiences that meet and exceed expectations.

A Trusted Partner for Enterprises Worldwide
Loyal
5 1/2

Average
Engineer Ternure

Exceptional
99%

CSAT Score
past 6 months

Ever-ready
24/7

From the US,
to the UK,
to Australia

We Build Ecosystems

Growth changes everything. Demands accelerate. Technical and functional requirements pull the core product in different directions.

ServiceRocket’s ecosystem model is designed to provide growing tech companies with the services infrastructure they need to scale with enterprise performance efficiency.

The result? Stronger product vision and velocity. Improved customer satisfaction and retention. Traction and momentum that drive your business forward.

Ecosystem Expertise Built-in
Growth Built-in

Enterprises rely on our proven expertise and portfolio of tech-enabled services  to deliver greater value to their customers.

Implementation

Onboarding & Delivery Services enable customers to hit the ground running

Adoption

Customer Education Services that increase adoption

Retention

Customer Support Services that support retention

Expansion

Customer Success Services help expand your customer relationships

Satisfaction & Smiles Built-in

Our tech-enabled services align best-in-class technology and human talent to deliver consistent and exceptional experiences that keep your customers happy.

Faster Time
to Value
Up and Running
Quicker
Exceptional
Experiences
Build
Relationships
Anytime
Support
99% CSAT
Reliability Built-in

Whether your challenge is increasing product velocity, building capacity, accelerating adoption or reducing churn, our end-to-end services provide a complete solution designed to accelerate your growth.

Scale Faster
Onboard Quickly
Accelerate
Adoption
Increase
Retention
Improve ROI
Gain Technical
Expertise
Our Offerings
Tech Support Services

Our agile, scalable support services are there when they’re needed most. When customers encounter a roadblock, we provide the right support resources, at the right time, and in the right format. That keeps business moving.

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Onboarding & Delivery Services

Rely on our team of experts to develop and execute an implementation plan tailored to meet your customer’s business processes and goals.  We deliver on business outcomes and accelerate time to value. No surprises.

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Education Services

Our education services enable customers to better understand your product and reap its benefits. We’ll conduct a full assessment and create a plan that’s tailored to your needs.

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Customer Success Services

Looking to cultivate and expand your customer relationships? Our experienced team of Customer Success Managers will generate more effective use of your products, help customers identify opportunities and build customer trust.

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It’s time to turn investment into growth

Unlock your company’s growth potential with ServiceRocket. As a trusted partner, we’ll eliminate roadblocks and get the job done.

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