Do you need help making NetSuite work for your company? If so, you’re not alone. NetSuite is a cloud-based enterprise revenue planning (ERP) software that more than 34,000 organizations trust. However, each of those organizations uses it differently.

With multiple configurations, use cases and customizations, it's essential to set up and optimize NetSuite properly to meet the unique needs of your business. Not doing this can lead to complications that may disrupt business operations and increase costs.

In this blog, we’ll help you understand the most common problems during your NetSuite configuration and how partnering with a managed services provider (MSP) can combat them. Let’s dive in!

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Common NetSuite Configuration Problems

NetSuite, by design, is built to be adaptable to unique business needs. However, as the system must account for various business types, transactions, use cases and customizations, it’s easy to stumble into an issue without knowing it. When setting up and optimizing your NetSuite, these are some of the most commonly-encountered problems:

1. Inefficient Workflows: It is essential to adhere to NetSuite's best practices and guidelines to avoid creating inefficiencies in the system. Going against these guidelines can lead to extra manual work, redundant data entry and delays, ultimately causing a decrease in operational efficiency.
2. Data Inaccuracy and Integrity Issues: Incorrect data entry or improper utilization of NetSuite's data management capabilities can lead to data inaccuracies, duplication or integrity issues. Inaccurate data can hinder decision-making, impact financial reporting and undermine the reliability of business insights.
3. Missed Opportunities for Automation: Failing to leverage NetSuite's automation capabilities means missing out on opportunities to streamline and automate repetitive tasks. Automating manual processes can reduce wasted time, minimize error rates and enhance productivity.
4. Limited Visibility and Reporting: Not understanding NetSuite's reporting and analytics features can restrict a company's ability to gain valuable insights into its operations. Limited visibility impedes the ability to make informed decisions, identify trends and address issues promptly.
5. Suboptimal System Performance: To keep your system running smoothly, avoid faulty configurations, improper setup and neglecting updates. These issues cause slower response times, errors and instability, which hurts user experience and productivity.
6. Compliance Risks: Lax security measures or overlooked compliance requirements within NetSuite can expose a company to data breaches, unauthorized access and non-compliance penalties. Failure to properly configure security settings or implement appropriate user access controls can put sensitive data at risk.
7. Missed Customization Opportunities: NetSuite offers extensive customization capabilities, allowing companies to tailor the system to their needs. Failing to utilize these customization options means missing out on opportunities to align NetSuite with unique business requirements and workflows.

Though these problems may seem overwhelming at first, it’s important to know that each and every one of them can be overcome. To unlock the full potential of NetSuite, you need expertise, ongoing support and proactive management — all of which you can achieve through managed services.

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Why Use Managed Services for NetSuite?

MSPs bring deep knowledge of the platform's capabilities and best practices, enabling them to optimize and customize NetSuite to align with each organization's unique needs. They provide continuous monitoring, maintenance and proactive troubleshooting, ensuring the system performs at its peak. 

MSPs also offer guidance on leveraging advanced features, automation and integrations to streamline workflows, increase productivity and improve decision-making. 

With managed services, companies can unlock the full potential of NetSuite by maximizing system efficiency, enhancing user experience, harnessing data insights and staying ahead in an ever-evolving business landscape. All of this can help to combat and even eliminate the chance of running into any of the issues listed above.

And now that more companies realize the advantages of working with an MSP, predictions put the market for these services at a valuation of $282 billion by the end of 2023, up from $180 billion in 2018 — a 56% increase in just five years. This increasing number of companies using managed services shows that it is a fast-growing solution and worth looking into if you haven’t already.

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What Makes ServiceRocket Different from Other MSPs?

Besides the hands-on administration and support offered by most MSPs, ServiceRocket knows the secret sauce to optimize your NetSuite system by customizing it to your needs. 

By partnering with ServiceRocket for NetSuite, companies can access a dedicated team of certified professionals specializing in NetSuite implementation and support. ServiceRocket enables companies to focus on core operations while benefiting from our expertise and ongoing hands-on support to achieve sustainable growth and success.

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The ServiceRocket Solution

ServiceRocket ensures that NetSuite works for you — not the other way around — by customizing it to meet your business needs. To do this, we offer stand-alone solutions, including:

Unlock the Full Potential of NetSuite with Managed Services

Managed services play a crucial role in unleashing NetSuite’s full potential. By partnering with a trusted managed services provider like ServiceRocket, businesses can ensure their NetSuite environment is optimized, scalable and compliant. These services include implementation, customization, integration, maintenance and ongoing support.

Leveraging dedicated professionals' certified expertise and experience allows organizations to streamline operations, maximize efficiency and drive growth. With managed services from ServiceRocket, businesses can unlock the true power of NetSuite, enabling them to focus on their core objectives while leaving the technical intricacies in capable hands.