ROADSHOW

Scale Service Management leveraging AI

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Where are you on your transformational journey from IT Service Management (ITSM) to Enterprise Service Management (ESM) for HR, Legal and other functions?

Join ServiceRocket and Atlassian for a special AI Service Management Roadshow. It’s not if, but when AI will impact your business. Don’t miss this chance to learn how AI helps scale service management!

In this event we’ll explore how to:

Leverage AI to effectively drive adoption and improve efficiency  

Optimize ITSM practices to drive enterprise-wide service management

Successfully scale with security best practices

Unlock Your Future with Atlassian Intelligence

The future of Artificial Intelligence promises unparalleled advancements, particularly in the service management world. Join us and learn how Atlassian Intelligence and AI-powered features in Jira Service Management are set up to redefine the landscape, offering unprecedented opportunities for scaling service management across your organization. From automating routine tasks to enhancing data-driven decisions, discover how AI can become a strategic partner in your journey toward organizational excellence.

Austin, TX
2:30 pm
CST
Atlassian Office
1401 E 5th St. building 2, Austin
REGISTER HERE
San Francisco, CA
2:30 pm
PST
Atlassian Office
350 Bush St Floor 13, San Francisco
REGISTER HERE
Mountain View, CA
2:30 pm
PST
Atlassian Office
301 E Evelyn Ave, Mountain View
REGISTER HERE

Speakers

Piyanka Jain
CEO, Aryng

A renowned expert in data analytics and AI with 20+ years experience, Piyanka Jain is the best-selling author of Behind Every Good Decision: How Anyone Can Use Business Analytics to Turn Data into Profitable Insight. Creator of the BADIR framework, Piyanka is CEO of Aryng, a powerhouse for driving data-driven decision-making and a leading data science consultancy, especially for startups. A sought-after keynote speaker, Piyanka’s insights are featured in top-tier publications and influence a global approach to data-informed business strategies.

A renowned expert in data analytics and AI with 20+ years experience, Piyanka Jain is the best-selling author of Behind Every Good Decision: How Anyone Can Use Business Analytics to Turn Data into Profitable Insight. Creator of the BADIR framework, Piyanka is CEO of Aryng, a powerhouse for driving data-driven decision-making and a leading data science consultancy, especially for startups. A sought-after keynote speaker, Piyanka’s insights are featured in top-tier publications and influence a global approach to data-informed business strategies.

Diego Ventura
Regional Director at Tryolabs

Diego boasts a decade of working in AI services and products for top-tier clients like Github, Snapchat, and Salesforce. Recently moved to San Francisco, Diego's journey from chef to AI is unique but also serves as a powerful testament to the opportunity presented by the AI revolution, welcoming individuals from all backgrounds. When he is not working you can probably find him snowboarding or gardening.

Ken Connally
Head Of Technical Product Marketing for IT Solutions, Atlassian

Ken Connally will be the featured presenter for 'Scale Service Management leveraging AI' in San Francisco. Ken is the resident expert in all things ITSM on the IT Product Marketing team at Atlassian. A Bay Area native, he enjoys food, wine, disc golf, and any excuse to visit a new place in the world.

Shane ODonley
JSM Channel Principal, Atlassian

Shane is the JSM Channel Principal-America for Atlassian. He has spent the last 15 years delivering services, services sales, partner success and partner enablement in the enterprise space for customers and partners. He is passionate about delivering quality service and continual service improvement to his stakeholders. When not working he’s diving, motorcycling, taking photographs or mountain biking.

Jeremy Doyle
Founder & Strategy Executive, CultureGTM

Jeremy Doyle is a co-founder of multiple ventures with significant experience leading critical strategic programs for large clients, organizational analysis and effectiveness, and business leadership within his own companies. Jeremy's newest venture is CultureGTM, a Tech and Consulting firm which tailors client strategies to intertwine employee experience with customer experience, thereby leveraging the best of a company's culture as a go-to-market asset. Previously, he co-founded Humanyze, a pioneer in People Analytics, merging data-driven social science, AI, and organizational strategy.

Rob Castaneda
CEO, ServiceRocket

ServiceRocket founder and CEO Rob Castaneda is a University of Technology Sydney (UTS) graduate, a member of the UTS North America Advisory Board and President of the San Francisco chapter of the Entrepreneurs Organization. An amateur triathlete, he lives in Silicon Valley with his family.

Peter Marquez
Chief Customer Officer

With 30+ years experience, Peter oversees products and solutions that build trust and accelerate customer success across the Atlassian ecosystem and beyond. His value-centric approach drives growth for Atlassian, Appfire, Miro, and their customers. He enjoys work on local community projects.

Kharisma Moraski
Vice President, Partner and Customer Solutions, ServiceRocket

Kharisma’s 20+ years of go-to-market sales and operations leadership fuel ServiceRocket’s sales professionals across four continents. A passionate problem solver, her team provides a customer journey that efficiently drives growth. She’s also passionate about volleyball and animal rescue.

Daniel Brum
Director, Solution Architecture, ServiceRocket

Daniel is a Director in the Solution Architecture team at ServiceRocket working with Atlassian and other enterprise platforms that underpin critical business functions from DevOps to change management. Daniel has worked in various engineering and architecture roles for large brands and in the defense industry focused on integration platforms.

Danielle Kirkeby
Partner Success Manager at ServiceRocket

Danielle entered the Atlassian ecosystem in 2014 and has enjoyed every minute since. As a Partner Success Manager at ServiceRocket, she focuses on delivering top-notch service to her customers. When not working, she is traveling, cooking, hiking, exploring and gardening.

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