Unlock Success with the Transformative Value of Training

Keeping content up-to-date is key. Listen to Dave Derington and Sandra Elliott discuss three ways in which you can do this.

Agile software development that happens in SaaS is a key driver for content maintenance as opposed to 20 yrs ago. Listen to Dave Derington and Sandra Eliott discuss why this is so.

Listen to Dave Derington, Jake Milstein and Michael Hamilton discuss how training helps in not just doing your job better, but also ends up helping you outside your work.

Monitoring detection and good effective response help mitigate risk. Listen to Dave Derington, Jake Milstein and Michael Hamilton discuss how this applies to both cybersecurity and education.

Video is here to stay and people want videos. Listen to Dave Derington and Michele Wiedemer discuss the six steps that one needs to follow in their creation process to create effective videos that can maximize your impact.

Listen to Dave Derington and Michele Wiedemer discuss why video is the future and how micro content makes a macro impact.

Dave Derington, Director, Customer Education at ServiceRocket and Naomi Warden, Sr Management Customer Enablement, ClickUp, discuss how and why A/B testing eductional content can be tricky and how being specific helps.

Find out what are the top 3 learning trends from the experts themselves - Dave Derington, Director, Customer Education at ServiceRocket and Naomi Warden, Sr Management Customer Enablement, ClickUp.

Dave Derington, Director, Customer Education at ServiceRocket and Brandon Pettit, Sr Manager Customer Education, Liferay, discuss how customer education benefits everybody and showcasing its value can convince your management team.

Listen to Niyati Shah and Dave Derington discuss why breaking down a large video into smaller but more focussed topics addrerssing a functionality or a pain point is better.

Nick Mehta, CEO at Gainsight and Dave Derington Director of Customer Education at ServiceRocket identify the top 4 things we as customer education should strive to do.

Listen to Nick Mehta, CEO at Gainsight and Dave Derington Director of Customer Education at ServiceRocket, discuss how customer success is really education, where you help people learn, how to take on new behaviors to get the value they want out of your product.