Case Study

How Docker Increased Efficiency and Gained Additional Business Support

With a new product launch, a growing backlog, and insufficient internal resources, ServiceRocket's tech-enabled support team helped Docker's to increase efficiency and backup the company's quickly scaling needs. One of the key results of our engagement was the reduction in their ticket backlog by almost 80% in just 6 months. We mean it when we say that you don’t have to trade customer experience for efficiency.

Download the Case Study >
Case Study

How Docker Increased Efficiency and Gained Additional Business Support

With a new product launch, a growing backlog, and insufficient internal resources, ServiceRocket's tech-enabled support team helped Docker's to increase efficiency and backup the company's quickly scaling needs. One of the key results of our engagement was the reduction in their ticket backlog by almost 80% in just 6 months. We mean it when we say that you don’t have to trade customer experience for efficiency.

Download the Case Study >

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