Customer success is at the heart of what we do. We work side-by-side with you to develop scalable customer educational material so your customers (as well as employees and partners) can learn and grow using Thought Industries' technology.
Achieve successful outcomes with our Customer Education as a Service Program.
ServiceRocket's Customer Education Services Deliver Value and Drive Adoption through Expert Advisory, Planning, and Training.
Identifies the customer’s problems with education/training and recommends a successful CEaaS Program.Lets Talk »
Advisory and guidance in the development of the roadmap for the CEaaS strategic project plan.Lets Talk »
One-on-one and/or group coaching, including coaching on hiring and change management.Lets Talk »
Custom development of virtual live webinars, webinars on-demand (WODs), and hands-on workshops.Lets Talk »
Functioning as the customer’s partner, we’ll perform a monthly program review – a maintenance check – of content and changes to the initial project plan.Let's Talk »
Our modules are perfectly paired with our plans to give you the most value for your specific training needs. Still don't see a plan that fits your exact needs? We've thought of that too. Simply select 3 or more modules to create your own plan.
By joining forces, Thought Industries, the world’s #1 platform for customer learning management, and ServiceRocket, a leader in tech-enabled services, now offer organizations of any size or complexity best-of-breed customer learning software and services that dramatically improve customer success, product adoption, and net revenue retention.
Fuel customer success with ongoing education about your products and services.