Customer success is at the heart of what we do. We work side-by-side with you to develop scalable customer educational material so your customers (as well as employees and partners) can learn and grow using Thought Industries' technology.
Achieve successful outcomes with our Customer Education as a Service Program.
ServiceRocket's Customer Education Services Deliver Value and Drive Adoption through Expert Advisory, Planning, and Training.
Identifies the customer’s problems with education/training and recommends a successful CEaaS Program
Lets Talk »Development of the Advisory Services roadmap and the CEaaS strategic project plan.
Lets Talk »One-on-one and/or group coaching, including coaching on hiring and change management.
Lets Talk »Custom development of virtual live webinars, webinars on demand (WODs), and hands-on workshops
Lets Talk »Functioning as the customer’s partner, we’ll perform a monthly program review – a maintenance check – of content and changes to the initial project plan.
Lets Talk »Development of the Advisory Services roadmap and the CEaaS strategic project plan.
One-on-one and/or group coaching, including coaching on hiring and change management.
Custom development of virtual live webinars, webinars on demand (WODs), and hands-on workshops.
Functioning as the customer’s partner, we’ll perform a monthly program review – a maintenance check – of content and changes to the initial project plan.
By joining forces, Thought Industries, the world’s #1 platform for customer learning management, and ServiceRocket, a leader in tech-enabled services, now offer organizations of any size or complexity best-of-breed customer learning software and services that dramatically improve customer success, product adoption, and net revenue retention.
This is one episode you don’t want to miss. Barry and Rob come together to discuss the future of customer education, the ever-changing software learning landscape, and why their two companies came together to tackle these market trends head on.
Fuel customer success with ongoing education about your products and services.