ServiceRocket logo in color white.

Contact us

ServiceRocket logo in color white.

Contact us

Unlock the Full
Potential of Workplace
with ServiceRocket
Foster employee collaboration, innovation, and productivity through Workplace from Facebook by partnering with us.
Let's Talk »
ServiceRocket CEO Rob Castaneda broadcasting a company meeting via Workplace From Facebook
ServiceRocket logo and Workplace From Facebook Logo
ServiceRocket brand promise "We've Got Your Back", delivering  24/7 customer support, security and education.
Our mission:
To be the most reliable partner in the acceleration of your company's growth
Why Choose ServiceRocket
as Your Workplace Partner?

Customer success is at the heart of what we do. Working side-by-side, we’ll help you achieve a successful launch as well as drive your team's adoption and ongoing engagement.

The lessons we have learned from our own experiences as a user of Workplace and our licensing and implementation customers will greatly increase your Workplace adoption.

Here's How We Can Help
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License
Procurement

Our licensing team provides the highest level of customer service to optimize your license procurement for Workplace.

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Implementation
Services

Our Implementation team will make sure that your instance of Workplace integrates seamlessly with your existing infrastructure with our custom made apps.

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Product
Adoption Training

Improve budget planning and reduce procurement cycles by co-terming to align to one renewal date.

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Custom Integrations
and BOT Creation

After your teams' adoption of the tool, we help you identify ways to automate processes that regularly take place in Workplace to drive efficiencies.

Unlock the Full Potential of Workplace
Let's Talk »
Workplace from Facebook
Platform - Familiar and Easy
to Use

Workplace is the modern, enterprise social communication platform built to change the way people communicate at work and foster community.

With over 2.4B people using Facebook every month the transition to Workplace is simple because of the familiar user experience, interface and features.

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25%
Reduction in leadership communication costs
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Reduction in time taken for frontline workers to get updates
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34%
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24%
Onboarding efficiency
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3.9x
Return on investment in Workplace over 3 years
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Let's Talk »
Workplace Blog
Why We Implemented Workplace From Facebook

Five years ago we implemented Workplace from Facebook with the goals of communicating better, reducing friction, increasing focus, and putting the right data in front of the right person in a timely way. So, how did that work out?

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4 Workplace from Facebook Integrations You Need to Implement Now

Workplace is familiar to most people. The features are the same – even the buttons are in the same places – so for the vast majority, zero training is required, reducing set-up costs.

See More »
Communicate Better: Only 14% of Your Employees Understand Your Company Strategy

The best company mission and strategy are laser focused and clear. Execution, however, is often more complex.

See More »
7 Ways to Improve Employee Engagement with Live Streaming

When a CEO decides what they want to achieve -- organic growth, profitability, agility, diversity, productivity, you name the goal -- it can best be accomplished by engaged workers.

See More »
5 Innovative Ways to Improve Internal Communications

"We haven’t sent an organization-wide email in months," Kirsty Traill, VP of Customers at Hootsuite

See More »
Workplace is where work gets done.
Watch this 1:40 minute overview to see how it happens.
Features That Bring Your Company Together
Workplace from Facebook chat showing a conversation of a worker with a Product Marketing Manager
Chats

Chat lets the team send text, files, images, video messages, audio clips, etc. to anyone within the company. Chat is an ideal way for teams to communicate about projects and keep everyone informed.

Form for creating a Workplace From Facebook Group
Groups

Tacit knowledge can be shared easily between team members and shared with new employees in groups. Posts within groups can include text, images, videos, or documents saving everyone time as an single source of information on that project or initiative.

Workplace from Facebook Live and Recorded Company Meeting Transmission
Live & Recorded Video Transmission

Live Video can be used to broadcast a video message to specific groups or your entire company at once. Team members can comment on videos with questions and engage directly with the presenter. The video lives on Workplace's servers so anyone who missed the live version can watch it later.

News Feed of Workplace from Facebook, which shows a Rocketeer sharing a post with an announcement of her PTO with a GIF
News Feed

News feeds are how your team is kept up to date with what is going on in the company. Companies can also make updates on the news feed to increase visibility for company-wide announcements, keeping everyone informed and encouraging the team to participate in real time.

Screenshot of Knowledge Library (A learning introduction to Workplace from Facebook by ServiceRocket)
Knowledge Library

The Knowledge Library is an out-of-the-box repository for key employee resources. It’s a single place to create, store and share static content, so your company's tacit knowledge is always accessible and discoverable. Whether your employees are looking for the vacation policy, employee training manual, or service desk information, they can all be found here.

Using Workplace to enhance emergency response and reinforce employee safety.

Bel Group used Safety Officer, a Workplace App developed by ServiceRocket, to standardize and accelerate responses to emergencies across its global operations and to reinforce its employee safety.

A bel Group worker fixing a company truck
Workplace from Facebook by ServiceRocket logo
Unlock the Full
Potential of Workplace
Let's Talk »

Live Steam: Connecting JIRA and Workplace

10am PT | Free