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UTS Honours ServiceRocket Founder and CEO Rob Castaneda with UTS Fellowship Award

SYDNEY, AUSTRALIA – 28 October 2025 – The University of Technology Sydney (UTS) has named Rob Castaneda, Founder and CEO of global technology services company ServiceRocket, as a Fellow of the University in recognition of his exceptional contributions and long-standing support.

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How-to

How Using Markup in Jira Comments Will Transform Your Issues

But if you're not using wiki markup in your comments, then you're not milking comments for all they're worth.
But if you're not using wiki markup in your comments, then you're not milking comments for all they're worth.
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Atlassian

How-to

Jira Administration: Ordering Workflow Transition Buttons in Jira

A Jira workflow is a set of statuses and transitions that an issue moves through during its lifecycle and typically represents processes.
A Jira workflow is a set of statuses and transitions that an issue moves through during its lifecycle and typically represents processes within your organization.
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Atlassian

How-to

3 Steps to Set Up NGINX as Proxy Server for Atlassian JIRA

With NGINX now serving over 37% of the top 1000 websites, it's a great time to evaluate replacing Apache as the standard proxy server for Jira. Here are the steps you need to set up your NGINX proxy server.
With NGINX now serving over 37% of the top 1000 websites, it's a great time to evaluate replacing Apache as the standard proxy server for Atlassian's Jira.
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Atlassian

How-to

Jira Administration Tips: Customizing Your Email Notifications

Set email notification when issues are created and updated because anyone who needs to know something can be notified when it happens.
A great feature in Jira is the ability to set email notifications when issues are created and updated because anyone who needs to know something can be notified when it happens.
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Atlassian

How-to

Saving Time and Headaches with Automatic Assignment in Jira

People. Can't live with 'em. Can't ride a tandem bicycle without 'em.
People. Can't live with 'em. Can't ride a tandem bicycle without 'em.
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