ServiceRocket developed a custom virtual meeting scheduling application that ran within Atlassian Confluence, an enterprise Wiki. The result was the successful development of a new application named the Virtual Meeting Scheduler and a positive impact on internal strategy to rollout global Enterprise 2.0 solutions and systems.
The Challenge
Cisco contacted ServiceRocket with a unique “meeting scheduler” challenge for a high-visibility Director’s Summit event. In previous years, the company’s top 500 executives flew in from around the world to a central location for the three-day summit.
To save on travel costs, Cisco wanted instead to host a virtual event with virtual meeting sessions. A unique collaborative system was required, one that would allow free form communication as well as event registration and participation.
The Solution
ServiceRocket developed a custom virtual meeting/scheduling application that ran within Atlassian Confluence. The application included a number of useful features, including:
• Scheduling that allowed attendees to sign up for all sessions, including a global Q&A, regional meetings and spotlight sessions
• Local time zone support for both meeting signup and MS Outlook calendar (.ics) configurations
• Enhanced profile displays for all attendees
• Interactive commenting between attendees, including messaging and discussion forums
• Management reports for registrations and session attendance
• Statistics page showing registered attendees and their events
• Administrative capabilities to invite select attendees to a particular event
• Controlled notifications to all registered, non-registered and invited attendees
Cisco is the worldwide leader in IT that helps companies seize tomorrow’s opportunities by proving amazing things happen when you connect the previously unconnected.
Business Outcomes
+ Successful development of new application: Virtual Meeting Scheduler
+ Application proved to be useful for future events and internal strategy
