Roadshow

Scale Service Management leveraging AI

Location icon in turquoise
Mountain View, CA
.
March 7, 2024
.
2:30 pm
PST
.
In this event we’ll explore:

Where are you on your transformational journey from IT Service Management (ITSM) to Enterprise Service Management (ESM) for HR, Legal and other functions?

Join ServiceRocket and Atlassian for a special AI Service Management Roadshow. It’s not if, but when AI will impact your business. Don’t miss this chance to learn how AI helps scale service management!

In this event we’ll explore how to:
  • Leverage AI to effectively drive adoption and improve efficiency
  • Optimize ITSM practices to drive enterprise-wide service management
  • Successfully scale with security best practices

We’re excited to welcome renowned data analytics and AI expert Piyanka Jain to this event! Meet Piyanka and Atlassian guest speaker Shane ODonley below.

En este evento, indagaremos en:

Leveraging AI to drive adoption, efficiency and effectiveness.

Optimizing ITSM practices to drive enterprise wide service management initiatives.

Scaling with security best practices.

2:30 pm
PST
finish by
5:30 pm
PST
Atlassian Office
301 E Evelyn Ave, Mountain View

"Unlock Your Future with Atlassian Intelligence "

The future of Artificial Intelligence promises unparalleled advancements, particularly in the service management world. Join us and learn how Atlassian Intelligence and AI-powered features in Jira Service Management are set up to redefine the landscape, offering unprecedented opportunities for scaling service management across your organization. From automating routine tasks to enhancing data-driven decisions, discover how AI can become a strategic partner in your journey toward organizational excellence.

Roadshow

"Unlock Your Future with Atlassian Intelligence "

The future of Artificial Intelligence promises unparalleled advancements, particularly in the service management world. Join us and learn how Atlassian Intelligence and AI-powered features in Jira Service Management are set up to redefine the landscape, offering unprecedented opportunities for scaling service management across your organization. From automating routine tasks to enhancing data-driven decisions, discover how AI can become a strategic partner in your journey toward organizational excellence.

Mountain View: ITSM to ESM: Scale Service Management across your organization leveraging AI

Where are you on your transformational journey from IT Service Management (ITSM) to Enterprise Service Management (ESM)? Join ServiceRocket and Atlassian for a special Service Management Roadshow. It’s not if, but when AI will impact your business. Don’t miss this chance to learn how AI helps scale service management!

In this event, we’ll explore:

En este evento, indagaremos en:

ticket yellow icon

Leveraging AI to drive adoption, efficiency and effectiveness.

ticket yellow icon

Optimizing ITSM practices to drive enterprise wide service management initiatives.

ticket yellow icon

Scaling with security best practices.

March
7
,
2024
7
,
2024
Thursday
2:30 pm
PST
301 E Evelyn Ave, Mountain View
Save your seat!
Reserva tu Cupo!

"Unlock Your Future with Atlassian Intelligence "

The future of Artificial Intelligence promises unparalleled advancements, particularly in the service management world. Join us and learn how Atlassian Intelligence and AI-powered features in Jira Service Management are set up to redefine the landscape, offering unprecedented opportunities for scaling service management across your organization. From automating routine tasks to enhancing data-driven decisions, discover how AI can become a strategic partner in your journey toward organizational excellence.

"Unlock Your Future with Atlassian Intelligence "

The future of Artificial Intelligence promises unparalleled advancements, particularly in the service management world. Join us and learn how Atlassian Intelligence and AI-powered features in Jira Service Management are set up to redefine the landscape, offering unprecedented opportunities for scaling service management across your organization. From automating routine tasks to enhancing data-driven decisions, discover how AI can become a strategic partner in your journey toward organizational excellence.

Speakers

Shane ODonley
Shane ODonley
JSM Channel Principal, Atlassian

Shane is the JSM Channel Principal-America for Atlassian. He has spent the last 15 years delivering services, services sales, partner success and partner enablement in the enterprise space for customers and partners. He is passionate about delivering quality service and continual service improvement to his stakeholders. When not working he’s diving, motorcycling, taking photographs or mountain biking.

Diego Ventura
Diego Ventura
Regional Director at Tryolabs

Diego boasts a decade of working in AI services and products for top-tier clients like Github, Snapchat, and Salesforce. Recently moved to San Francisco, Diego's journey from chef to AI is unique but also serves as a powerful testament to the opportunity presented by the AI revolution, welcoming individuals from all backgrounds. When he is not working you can probably find him snowboarding or gardening.

Rob Castaneda
Rob Castaneda
CEO, ServiceRocket

ServiceRocket founder and CEO Rob Castaneda is a University of Technology Sydney (UTS) graduate, a member of the UTS North America Advisory Board and President of the San Francisco chapter of the Entrepreneurs Organization. An amateur triathlete, he lives in Silicon Valley with his family.

Kharisma Moraski
Kharisma Moraski
Vice President, Partner and Customer Solutions, ServiceRocket

Kharisma’s 20+ years of go-to-market sales and operations leadership fuel ServiceRocket’s sales professionals across four continents. A passionate problem solver, her team provides a customer journey that efficiently drives growth. She’s also passionate about volleyball and animal rescue.

Daniel Brum
Daniel Brum
Director, Solution Architecture, ServiceRocket

Daniel is a Director in the Solution Architecture team at ServiceRocket working with Atlassian and other enterprise platforms that underpin critical business functions from DevOps to change management. Daniel has worked in various engineering and architecture roles for large brands and in the defense industry focused on integration platforms.

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