According to research, 75% of business and IT executives anticipate their software projects will fail. There are many reasons for this, but broadly speaking one major reason for the high failure rate of software projects is an understated lack of respect for dealing with the human need for understanding, learning, and change. And no matter how critical you believe this new software is to the future of your company, everyone on your team has been getting along quite well as is it, thank you very much.
This reason is just as true for highly technical software as it is for easy-to-use familiar software. This webinar is a story about how ServiceRocket implemented Workplace by Facebook in July 2016 and achieved 99% adoption in its first 30 days.
Although adoption happened quickly, it did not happen without deliberate action, and it did not happen without a few bumps along the way. ServiceRocket is a global software adoption expert with offices in Palo Alto (HQ), Sydney, Kuala Lumpur, and Santiago.
In this webinar, you will learn why ServiceRocket chose Workplace as its global communications platform, and how ServiceRocket:
You will leave this webinar inspired to take on and/or revive your Workplace implementation.