At our recent Kuala Lumpur session, ServiceRocket experts demonstrated how Malaysian enterprises can break free from rigid, legacy structures and embrace the modern System of Work of Agile.

In Malaysia, many enterprises have “methodology friction”: many claim to use "Agile" ways of working, but in reality, it still feels like “Waterfall”.

Even if teams use Jira, they have not used to its best abilities and enable a truly Agile way of working. The tools have "moved on", but the team is still using legacy processes stuck in rigid, long-term planning that feels secure but lacks the flexibility to pivot.

ServiceRocket held an interactive session, From Waterfall to Agile: Modern Ways of Working in Malaysia, in Kuala Lumpur on 5 March. The aim? To offer real frameworks that executives, IT leaders and project managers can use to transition their organizations from Waterfall to Agile.

The "System of Work"  

In the two-hour session, ServiceRocket experts Belinda Tee, Director of Solution Architecture, and Septa Cahyadiputra, Solution Architect, gave practical frameworks on how enterprises can move to the Agile way of work.

They also demonstrated how Atlassian tools can reduce delivery bottlenecks and keep teams moving in the same direction and provide real-time visibility of project status and key decisions.

Here's what was discussed:

• The transition framework: (Reveal a quick summary of the practical set of steps to move from rigid Waterfall cycles to meaningful Agile Sprints.)
• Reporting for eadership: (Key insight on how to configure Jira so that C-level executives get the visibility they need without micromanaging the team.)
• Unified collaboration: The System of Work provides the framework to guide enterprises in using Atlassian's Teamwork Collection (Loom, Confluence, and Jira) to reduce administrative overhead.
• Removing bottlenecks: Practical tips on using data to find where work gets stuck and how to keep it moving.

Overheard: The "Admin Burden" Myth

During the Q&A session, an attendee addressed a common concern: xxx
xx

Partnering for the Transition

The KL session highlighted what's needed to be truly Agile, but enterprises do not have to navigate the Waterfall to Agile jump alone.

As an Atlassian Platinum Solution Partner, ServiceRocket helps Malaysian enterprises solve these exact friction points. The focus extends beyond tool implementation to building the frameworks that allow teams to thrive.

‍