Blog

May 23, 2025

ServiceRocket Wins Global Atlassian Co-Selling Excellence Award Off the Back of Major Customer Wins

ServiceRocket won Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence, recognizing innovation, impact, and outstanding support for Atlassian customers in 2024.

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April 17, 2025

Rovo for Everyone: AI Is Now Integrated Into Your Atlassian Tools. Here's How to Maximize Value

Rovo AI is now included in Atlassian Premium and Enterprise plans. Learn how ServiceRocket's assessment helps organizations move beyond mere access to achieve measurable ROI through strategic implementation and workflow optimization.

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January 4, 2025

Running with Purpose: Sika Henry Honors a Living Legend

After a run in the Boston Marathon to honor Marilyn Bevans, our brand ambassador looks to the ultimate ultramarathon.

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CIO Review, CIO Review awards ServiceRocket, top Atlassian services company, ServiceRocket top Atlassian services company, ServiceRocket

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News

July 28, 2023

ServiceRocket Is Recognized as 2023 Top Atlassian Services Company

CIO Review awards ServiceRocket’s 20+ years of Atlassian experience and its role in helping grow the Atlassian ecosystem.
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ServiceRocket, ServiceRocket Rocketeers, ServiceRocket culture, Rocketeer Chester John, Borneo, Kuching, Kuala Lumpur

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Culture & Values

July 20, 2023

Rocketeer Close Up: Chester John

Life in Borneo was rich with wildlife and nature, recalls Chester. Today, he pursues his love of the outdoors in Kuala Lumpur.
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Atlassian

Managed Services

June 21, 2023

Unlock the Potential of Your Atlassian System Administration with Managed Services for Atlassian

What is managed services? Find out how you can use an Atlassian managed services provider like ServiceRocket to help with seamless system administration to focus on scaling operations.
Atlassian
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ServiceRocket culture, ServiceRocket Rocketeers, Rocketeer Close Up, ServiceRocket engineering, ServiceRocket leaders, Kai Fung Chong, ServiceRocket Kuala Lumpur

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Culture & Values

May 24, 2023

Rocketeer Close Up: Kai Fung Chong

Hungry, humble and smart, Kai Fung is a servant leader who inspires ServiceRocket’s engineers to #ThinkTeam and innovate.
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ServiceRocket, ServiceRocket executive team, ServiceRocket leadership, Joy Mbanugo, ServiceRocket CFO Joy Mbanugo, ServiceRocket Chief Financial Officer Joy Mbanugo

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News

May 17, 2023

ServiceRocket Welcomes CFO Joy Mbanugo

Beyond contributing her deep financial expertise, Joy looks forward to enabling Rocketeers’ career development and success.
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ServiceRocket, ServiceRocket's culture of wellness, wellness at ServiceRocket, Graham Betchart, mental health, mental health tips

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Culture & Values

May 3, 2023

Rocketeers and Graham Betchart: Embracing More Joy

A mental health coach, Graham and his insights encourage Rocketeers to create more joy by being present, wherever they are.
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ServiceRocket, ServiceRocket Rocketeers, Rocketeers, Rocketeer gathering, ServiceRocket leaders, ServiceRocket Palo Alto, Rob Castaneda, Peter Marquez, Kharisma Moraski

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Thought & Vision

April 5, 2023

When Rocketeers Gather, Great Things Happen

Collaborating. Brainstorming. Cooking. Laughing. The New Year is off to a great start as Rocketeers gathered in Palo Alto.
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Career change, changing careers, tech career, career change into tech, tech career change, ServiceRocket culture, ServiceRocket engineering culture, ServiceRocket, Richard Cho

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Culture & Values

April 5, 2023

Career Change to Tech: A Rocketeer’s Success Story

Former English teacher Richard Cho longed for a career change. Today, he’s glad to be part of our amazing engineering team.
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ServiceRocket, ServiceRocket culture, ServiceRocket values, ServiceRocket team work, Rocketeer culture, The Bear

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Culture & Values

March 29, 2023

Tasty Lessons in Teamwork from The Bear

The FX series uses the brigade de cuisine to transform teamwork into dreamwork. Does it work at ServiceRocket? Yes, chef!
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ServiceRocket story, ServiceRocket history, ServiceRocket CEO, ServiceRocket CEO Rob Castaneda, Rob Castaneda

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Thought & Vision

February 14, 2023

A Journey Shaped by Technology, Driven by Empathy

ServiceRocket’s CEO shares how his father’s love of work and his own love of tech continue to inspire him 20-plus years on.
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ServiceRocket, Rocketeers, Rocketeer women, Girls in Tech, Introduction to Automation in Jira by ServiceRocket

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Thought & Vision

February 9, 2023

Women Rocketeers Inspire the Next Wave of Girls in Tech

Let’s grow women in tech! Thirty-five eager participants got a jam-packed learning experience from six amazing Rocketeers.
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ServiceRocket, ServiceRocket global benefits, ServiceRocket benefits, Rocketeers, Rocketeer wellness

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Culture & Values

January 11, 2023

Keep on Moving! We Support Rocketeer Wellness

Rocketeers run. They cycle, walk, hike and invert. Our Wellness Allowance supports their efforts, health and wellbeing.
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