Blog

April 17, 2025

Rovo for Everyone: AI Is Now Integrated Into Your Atlassian Tools. Here's How to Maximize Value

Rovo AI is now included in Atlassian Premium and Enterprise plans. Learn how ServiceRocket's assessment helps organizations move beyond mere access to achieve measurable ROI through strategic implementation and workflow optimization.

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July 16, 2024

Accelerating technology adoption and why you need to care

Explore how businesses can thrive in a rapidly changing world by leveraging technology for increased efficiency, collaboration, and profitability. Learn why many organizations struggle with tech adoption and discover strategies to overcome resistance, improve digital capabilities, and ensure employee well-being in hybrid work environments.

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April 10, 2024

Introducing Secure Notes for JSM: Transforming Sensitive Data Management in HR and IT

Discover Secure Notes for JSM: Your solution for secure HR and IT data sharing. Streamline workflows with end-to-end encryption.

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Atlassian

Managed Services

June 21, 2023

Unlock the Potential of Your Atlassian System Administration with Managed Services for Atlassian

What is managed services? Find out how you can use an Atlassian managed services provider like ServiceRocket to help with seamless system administration to focus on scaling operations.
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Culture & Values

May 24, 2023

Rocketeer Close Up: Kai Fung Chong

Hungry, humble and smart, Kai Fung is a servant leader who inspires ServiceRocket’s engineers to #ThinkTeam and innovate.
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News

May 17, 2023

ServiceRocket Welcomes CFO Joy Mbanugo

Beyond contributing her deep financial expertise, Joy looks forward to enabling Rocketeers’ career development and success.
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Culture & Values

May 3, 2023

Rocketeers and Graham Betchart: Embracing More Joy

A mental health coach, Graham and his insights encourage Rocketeers to create more joy by being present, wherever they are.
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Thought & Vision

April 5, 2023

When Rocketeers Gather, Great Things Happen

Collaborating. Brainstorming. Cooking. Laughing. The New Year is off to a great start as Rocketeers gathered in Palo Alto.
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Culture & Values

April 5, 2023

Career Change to Tech: A Rocketeer’s Success Story

Former English teacher Richard Cho longed for a career change. Today, he’s glad to be part of our amazing engineering team.
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Culture & Values

March 29, 2023

Tasty Lessons in Teamwork from The Bear

The FX series uses the brigade de cuisine to transform teamwork into dreamwork. Does it work at ServiceRocket? Yes, chef!
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Thought & Vision

February 14, 2023

A Journey Shaped by Technology, Driven by Empathy

ServiceRocket’s CEO shares how his father’s love of work and his own love of tech continue to inspire him 20-plus years on.
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Thought & Vision

February 9, 2023

Women Rocketeers Inspire the Next Wave of Girls in Tech

Let’s grow women in tech! Thirty-five eager participants got a jam-packed learning experience from six amazing Rocketeers.
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Culture & Values

January 11, 2023

Keep on Moving! We Support Rocketeer Wellness

Rocketeers run. They cycle, walk, hike and invert. Our Wellness Allowance supports their efforts, health and wellbeing.
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News

January 10, 2023

ServiceRocket Deepens Appfire Relationship with Sale of App Portfolio

The acquisition of a portion of ServiceRocket’s app portfolio supports our focus on Atlassian ITSM, Cloud and Agile at Scale.
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Culture & Values

December 1, 2022

An Amazing First Year with Sika Henry

It was a year of accomplishments with our first brand ambassador and the first-ever African American woman pro-triathlete.
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