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UTS Honours ServiceRocket Founder and CEO Rob Castaneda with UTS Fellowship Award
SYDNEY, AUSTRALIA – 28 October 2025 – The University of Technology Sydney (UTS) has named Rob Castaneda, Founder and CEO of global technology services company ServiceRocket, as a Fellow of the University in recognition of his exceptional contributions and long-standing support.
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A NetSuite Entrepreneur Joins Forces with ServiceRocket
Lea Columna used her NetSuite expertise to build a thriving company. In joining ServiceRocket, her team will help to expand the company’s NetSuite offerings.
Lea Columna grew her NetSuite expertise into a thriving company. Her decision to join ServiceRocket was equally thoughtful.
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ServiceRocket Acquires Ceana Technology
As part of its growing NetSuite practice, ServiceRocket is pleased to announce the acquisition of Ceana Technology, a Philippine-based development firm.
The acquisition expands ServiceRocket’s offerings, providing automation, customization and integration services for NetSuite.
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Our Global Benefits Enable Rocketeers to Thrive
ServiceRocket provides every Rocketeer in its diverse community with global benefits that support their professional growth and personal well being.
We’re committed to providing our diverse Rocketeer community with great global benefits that support their well being.
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Why We’re in it for the Long Run at ServiceRocket
Twenty years on at ServiceRocket, we’re inspired by those who live a higher purpose and remain committed to helping our customers and Rocketeers go higher.
When put in motion, a cause generates momentum. Twenty years on, we’re inspired to keep moving and help others do the same.
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How Can We Ensure a New Generation of Women in Tech?
As the global pandemic adversely impacts working women, ServiceRocket envisions a vibrant future for the next generation of women in tech.
The pandemic has forced millions of women out of the workplace. By acting now, we can create a bright future for women in tech.
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The ServiceRocket Journey: From Intern to Rocketeer
Interns at ServiceRocket are empowered from day one. Our commitment to them is the same as with Rocketeers: to provide a life experience, not just a job.
Think Team. Delight the Customer. Share the Knowledge. Interns experience the same values that enable all Rocketeers to thrive.
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Together, We Grow the Tree. Share the Fruit.
We believe in equity at ServiceRocket. Our Grow the Tree. Share the Fruit program enables Rocketeers to meet their goals and be rewarded for it.
We believe in equity. Grow the Tree. Share the Fruit rewards every Rocketeer for their individual and collective efforts.
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Get the Most Out of Confluence With Information Architecture
Without structure, Confluence can quickly become unmanageable. Avoid scattered and outdated content, learn Information Architecture best practices.
Is your Confluence content scattered and outdated? Without structure, it can quickly become unmanageable. Learn Information Architecture best practices for Confluence.
Atlassian
Rocketeers Celebrate the Lunar New Year with Cultural Heritage Day
This year many Rocketeers at ServiceRocket will use their Cultural Heritage Day to celebrate Chinese New Year with families and friends from far and wide.
Symbolic feasts. Red envelopes. Noisy fireworks. The new year is a time to honor cultural traditions and past generations.
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Giving that Gives Back: The Kiva Card Recognition Program
ServiceRocket’s Kiva Card Recognition Program enables Rocketeers to share their diversity and support global entrepreneurs everywhere.
This unique program honors the achievements of our global Rocketeers and enables global entrepreneurs to achieve their goals.
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Rocketeer Close Up: Cristobal Maulen on Enjoying the Ride
Rocketeer Cristobal Maulen is equally passionate about riding his bike in the Cordillera de los Andes and working with the ServiceRocket Apps Support team.
Cristobal brings skill and passion to the Santiago Apps Support team and to riding the trails in the Cordillera de los Andes.
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Enriching the Lives of Customers and the Rise of Customer Capitalism
ServiceRocket’s Bill Cushard spoke with Fred Reichheld, author of Winning on Purpose, about the mutual benefits of putting customers first.
As the authors of Winning on Purpose point out, enriching the lives of customers creates a multiplier effect of financial results.
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