Customer Stories

The global learning company was concerned that the migration to Jira could slow them down. With ServiceRocket’s help, they improved visibility, collaboration and reduced costs without impacting their productivity.

Learn how ServiceRocket unblocked a leading airline’s complex Jira cloud migration with Atlassian Forge, removing over 600 legacy scripts and generating six figures in savings.

ServiceRocket's JSM implementation became the Philippine bakery chain's recipe for a faster, smarter service and gained them real-time CSAT visibility.

Discover how ServiceRocket helped a leading international airline replace legacy systems with a scalable Atlassian Forge solution, replacing a legacy scripting app, streamlining operations, boosting performance, and saving costs for a global airline.

Faced with delays and lost requests, a financial services company partnered with ServiceRocket to overhaul their response system. Learn how a tailored approach using JSM brought speed, structure, and security to their workflow.

See how ServiceRocket helped a major public sector organization boost data security and collaboration by standardizing Jira and Confluence. Restructured access controls and insightful dashboards streamlined reporting, improved efficiency, and enabled smarter, data-driven decisions across teams.

See how ServiceRocket helped a customer switch from ServiceNow to Jira Service Management, cutting costs and boosting functionality.

A tech company faced delays with a previous Atlassian partner. ServiceRocket completed their Cloud migration in just 10 weeks, saving 20% of the budget. Clear communication and fast delivery built trust, leading to further collaboration on implementing JSM for their HR team.

Yilgarn contacted ServiceRocket for help implementing Atlassian Confluence and JIRA to become their knowledge-sharing network and enterprise issue tracking system. They needed to import existing business data and get the new software platforms up and running in a very short period of time.

When VMware needed custom JIRA add-ons to help the flow of internal operations, they trusted ServiceRocket. ServiceRocket quickly delivered a unique solution that helps managers keep their teams in sync.

A leading athletic retailer renewed their Atlassian Managed Services contract with ServiceRocket, expanding the scope to address high-priority items from a recent health check. Agile development support enabled them to quickly adapt to changing market demands and increase adoption and usage of Jira

This software company needed an authorization solution to give people access to only what they needed. They turned to ServiceRocket to set up a system to submit access requests by integrating Jira Service Management (JSM) and multiple APIs with Slack for advanced authentication processes.