Blog

May 23, 2025

ServiceRocket Wins Global Atlassian Co-Selling Excellence Award Off the Back of Major Customer Wins

ServiceRocket won Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence, recognizing innovation, impact, and outstanding support for Atlassian customers in 2024.

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April 17, 2025

Rovo for Everyone: AI Is Now Integrated Into Your Atlassian Tools. Here's How to Maximize Value

Rovo AI is now included in Atlassian Premium and Enterprise plans. Learn how ServiceRocket's assessment helps organizations move beyond mere access to achieve measurable ROI through strategic implementation and workflow optimization.

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January 4, 2025

Running with Purpose: Sika Henry Honors a Living Legend

After a run in the Boston Marathon to honor Marilyn Bevans, our brand ambassador looks to the ultimate ultramarathon.

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ServiceRocket, ServiceRocket culture, Rocketeer culture, CIO Review, ServiceRocket top Atlassian services company, HR Asia’s Best Companies to Work For, EFY recognizes ServiceRocket, Top Workplaces 2023, Pause Awards Finalist

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Culture & Values

December 12, 2023

2023: A Year Full of Rocketeer Accolades, Awards and Achievement

Besides being honored as top Atlassian services partner, our amazing culture received multiple awards and recognition.
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Atlassian

IT Service Management

December 12, 2023

Scale IT Service Management with Automation: A Strategic Imperative

Discover four ways automation enables you to scale your ITSM quickly to keep up with the escalating demands of a complex technological landscape.
Atlassian
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ServiceRocket Leadership Behaviors, ServiceRocket values, ServiceRocket Leadership Circle, ServiceRocket leadership, ServiceRocket culture

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Culture & Values

December 8, 2023

Leadership Behaviors that Enable Us to Ride the Wave

Among our ten Leadership Behaviors, Deliberate and Decisive empowers Rocketeers to address issues head on, with respect.
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ServiceRocket, UTS, University of Technology Sydney, UTS TD School, ServiceRocket partnership with UTS, UTS partnership with ServiceRocket, Rob Castaneda

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News

December 8, 2023

UTS and ServiceRocket Announce Three Year Industry Partnership

An innovative alliance creates a new TD school elective that challenges students to reimagine technology in a complex world.
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ServiceRocket, Pause Awards ‘23, ServiceRocket honored, Work Sweet Work, ServiceRocket culture

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News

December 8, 2023

ServiceRocket’s Culture Is Honored at Pause Awards ‘23

The awards celebrate companies in Australia who redefine the essence of success and push the boundaries of what is possible.
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ServiceRocket Miro training, ServiceRocket Miro products, ServiceRocket Miro collaboration, ServiceRocket, Miro

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Solutions & Services

December 5, 2023

Miro: A Catalyst for Innovation at ServiceRocket

Beyond collaboration, the visual workspace informs how we work, delivers training and nurtures product innovation.
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Migration

Atlassian

December 4, 2023

Discovery: A Proven Path to Uncover Cloud Migration Roadblocks

Set to migrate or maintain a critical system? A discovery assessment leads to healthy implementations of Atlassian cloud tools.
Atlassian
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Atlassian

IT Service Management

November 15, 2023

Jira Service Management Workflows and the ITSM Revolution

When IT functions suffer, productivity takes a hit. But with the right approach, JSM workflows enable work to thrive.
Atlassian
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Culture & Values

September 15, 2023

Sika Henry Runs Comrades: The Ultimate Human Race

Our brand ambassador shares what it's like to cover 55 miles on foot with 15K participants in this diverse endurance event.
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Rob Castaneda, ServiceRocket CEO Rob Castaneda, University of Technology, Sydney, UTS, UTS Startups Confessions, Entrepreneurs’ Organization, ServiceRocket leadership, ServiceRocket leadership behaviors, ServiceRocket values

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Thought & Vision

September 13, 2023

UTS Startups Confessions: Rob Castaneda

Our CEO recalls his 20+ year ServiceRocket journey in this interview at his alma mater, the University of Technology, Sydney.
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ServiceRocket, Scholarship & Learning Allowance, ServiceRocket allowances, ServiceRocket benefits, Rocketeer Focus Pyramid

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Culture & Values

August 17, 2023

A Rocketeer Allowance that Fosters Learning for All

The Scholarship & Learning Allowance enables Rocketeers, as well as their families and communities, to learn and grow.
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ServiceRocket Top Workplaces 2023, ServiceRocket awarded San Francisco Bay Area Top Workplaces, ServiceRocket is a 2023 Top Workplaces winner, ServiceRocket culture, Rocketeers

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News

August 11, 2023

ServiceRocket is Honored as a Top Workplaces 2023

This award from San Francisco Bay Area Top Workplaces reflects the authentic feedback of Rocketeers. Kudos, everyone!
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