Blog

April 17, 2025

Rovo for Everyone: AI Is Now Integrated Into Your Atlassian Tools. Here's How to Maximize Value

Rovo AI is now included in Atlassian Premium and Enterprise plans. Learn how ServiceRocket's assessment helps organizations move beyond mere access to achieve measurable ROI through strategic implementation and workflow optimization.

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July 16, 2024

Accelerating technology adoption and why you need to care

Explore how businesses can thrive in a rapidly changing world by leveraging technology for increased efficiency, collaboration, and profitability. Learn why many organizations struggle with tech adoption and discover strategies to overcome resistance, improve digital capabilities, and ensure employee well-being in hybrid work environments.

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April 10, 2024

Introducing Secure Notes for JSM: Transforming Sensitive Data Management in HR and IT

Discover Secure Notes for JSM: Your solution for secure HR and IT data sharing. Streamline workflows with end-to-end encryption.

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Under the Dome

Culture & Values

December 8, 2023

Leadership Behaviors that Enable Us to Ride the Wave

Among our ten Leadership Behaviors, Deliberate and Decisive empowers Rocketeers to address issues head on, with respect.
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News

December 8, 2023

UTS and ServiceRocket Announce Three Year Industry Partnership

An innovative alliance creates a new TD school elective that challenges students to reimagine technology in a complex world.
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News

December 8, 2023

ServiceRocket’s Culture Is Honored at Pause Awards ‘23

The awards celebrate companies in Australia who redefine the essence of success and push the boundaries of what is possible.
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Solutions & Services

December 5, 2023

Miro: A Catalyst for Innovation at ServiceRocket

Beyond collaboration, the visual workspace informs how we work, delivers training and nurtures product innovation.
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Migration

Atlassian

December 4, 2023

Discovery: A Proven Path to Uncover Cloud Migration Roadblocks

Set to migrate or maintain a critical system? A discovery assessment leads to healthy implementations of Atlassian cloud tools.
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Atlassian

IT Service Management

November 15, 2023

Jira Service Management Workflows and the ITSM Revolution

When IT functions suffer, productivity takes a hit. But with the right approach, JSM workflows enable work to thrive.
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Culture & Values

September 15, 2023

Sika Henry Runs Comrades: The Ultimate Human Race

Our brand ambassador shares what it's like to cover 55 miles on foot with 15K participants in this diverse endurance event.
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Thought & Vision

September 13, 2023

UTS Startups Confessions: Rob Castaneda

Our CEO recalls his 20+ year ServiceRocket journey in this interview at his alma mater, the University of Technology, Sydney.
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Culture & Values

August 17, 2023

A Rocketeer Allowance that Fosters Learning for All

The Scholarship & Learning Allowance enables Rocketeers, as well as their families and communities, to learn and grow.
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News

August 11, 2023

ServiceRocket is Honored as a Top Workplaces 2023

This award from San Francisco Bay Area Top Workplaces reflects the authentic feedback of Rocketeers. Kudos, everyone!
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News

July 28, 2023

ServiceRocket Is Recognized as 2023 Top Atlassian Services Company

CIO Review awards ServiceRocket’s 20+ years of Atlassian experience and its role in helping grow the Atlassian ecosystem.
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Culture & Values

July 20, 2023

Rocketeer Close Up: Chester John

Life in Borneo was rich with wildlife and nature, recalls Chester. Today, he pursues his love of the outdoors in Kuala Lumpur.
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