Blog
Crew Member Close Up: Jessie Turpin Makes Her Mark With The ServiceRocket Crew Member Program
Jessie Turpin traded 5 years at Atlassian for the flexibility of the Crew Member Program. Discover how she overcame the "freelancer's dilemma" regarding tool access and read her advice for experts seeking short-term technical project delivery roles.
For Support Engineering expert Jessie Turpin, joining the ServiceRocket Crew Member Program unlocked a whole new world of possibilities, gaining flexibility and impact to grow her freelancing practice. In this post, Jessie shares her exciting journey and advice for others curious to join the Crew.
UTS Honours ServiceRocket Founder and CEO Rob Castaneda with UTS Fellowship Award
SYDNEY, AUSTRALIA – 28 October 2025 – The University of Technology Sydney (UTS) has named Rob Castaneda, Founder and CEO of global technology services company ServiceRocket, as a Fellow of the University in recognition of his exceptional contributions and long-standing support.
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ServiceRocket’s Culture Is Honored at Pause Awards ‘23
ServiceRocket is pleased to be recognized in these awards that celebrate companies who are redefining success in the Australian innovation ecosystem.
The awards celebrate companies in Australia who redefine the essence of success and push the boundaries of what is possible.
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Miro: A Catalyst for Innovation at ServiceRocket
From innovative app development to advanced training, ServiceRocket is proud to contribute to Miro’s mission: to empower teams to create the next big thing.
Beyond collaboration, the visual workspace informs how we work, delivers training and nurtures product innovation.
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Discovery: A Proven Path to Uncover Cloud Migration Roadblocks
Set to migrate or maintain a critical system? A discovery assessment leads to healthy implementations of Atlassian cloud tools.
Set to migrate or maintain a critical system? A discovery assessment leads to healthy implementations of Atlassian cloud tools.
Atlassian
Jira Service Management Workflows and the ITSM Revolution
When IT functions suffer, productivity takes a hit. But with the right approach, JSM workflows enable work to thrive.
When IT functions suffer, productivity takes a hit. But with the right approach, JSM workflows enable work to thrive.
Atlassian
Sika Henry Runs Comrades: The Ultimate Human Race
ServiceRocket’s brand ambassador Sika Henry shares her amazing experience at Comrades, where she ran 55 miles/89km with 15K runners in South Africa.
Our brand ambassador shares what it's like to cover 55 miles on foot with 15K participants in this diverse endurance event.
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UTS Startups Confessions: Rob Castaneda
ServiceRocket CEO Rob Castaneda returns to his alma mater, University of Technology, Sydney, and reflects on a 20+ year journey as leader and entrepreneur.
Our CEO recalls his 20+ year ServiceRocket journey in this interview at his alma mater, the University of Technology, Sydney.
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A Rocketeer Allowance that Fosters Learning for All
Part of ServiceRocket’s no-hassle global benefits strategy, Rocketeers can use their allowance for themselves or for the needs of their family and community.
The Scholarship & Learning Allowance enables Rocketeers, as well as their families and communities, to learn and grow.
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ServiceRocket is Honored as a Top Workplaces 2023
ServiceRocket is proud to be designated a Top Workplaces 2023 by San Francisco Bay Area Top Workplaces, an award based solely on the feedback of Rocketeers.
This award from San Francisco Bay Area Top Workplaces reflects the authentic feedback of Rocketeers. Kudos, everyone!
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ServiceRocket Is Recognized as 2023 Top Atlassian Services Company
CIO Review names ServiceRocket top Atlassian services company 2023. “It’s great to be recognized for our work with Atlassian customers,” says CEO Castaneda.
CIO Review awards ServiceRocket’s 20+ years of Atlassian experience and its role in helping grow the Atlassian ecosystem.
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Rocketeer Close Up: Chester John
ServiceRocket’s global culture represents Rocketeers from far and wide, including Borneo, where this Rocketeer recalls growing up with wild boars and monkeys.
Life in Borneo was rich with wildlife and nature, recalls Chester. Today, he pursues his love of the outdoors in Kuala Lumpur.
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Unlock the Potential of Your Atlassian System Administration with Managed Services for Atlassian
What is managed services? Find out how you can use an Atlassian managed services provider like ServiceRocket to help with seamless system administration to focus on scaling operations.
What is managed services? Find out how you can use an Atlassian managed services provider like ServiceRocket to help with seamless system administration to focus on scaling operations.
Atlassian
Rocketeer Close Up: Kai Fung Chong
Hungry, humble and smart, Kai Fung is a servant leader who inspires ServiceRocket’s engineers to #ThinkTeam and innovate with Hack Weeks and play days.
Hungry, humble and smart, Kai Fung is a servant leader who inspires ServiceRocket’s engineers to #ThinkTeam and innovate.
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