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Crew Member Close Up: Jessie Turpin Makes Her Mark With The ServiceRocket Crew Member Program
Jessie Turpin traded 5 years at Atlassian for the flexibility of the Crew Member Program. Discover how she overcame the "freelancer's dilemma" regarding tool access and read her advice for experts seeking short-term technical project delivery roles.
For Support Engineering expert Jessie Turpin, joining the ServiceRocket Crew Member Program unlocked a whole new world of possibilities, gaining flexibility and impact to grow her freelancing practice. In this post, Jessie shares her exciting journey and advice for others curious to join the Crew.
UTS Honours ServiceRocket Founder and CEO Rob Castaneda with UTS Fellowship Award
SYDNEY, AUSTRALIA – 28 October 2025 – The University of Technology Sydney (UTS) has named Rob Castaneda, Founder and CEO of global technology services company ServiceRocket, as a Fellow of the University in recognition of his exceptional contributions and long-standing support.
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Master Content Collaboration: Harnessing Page Feedback for Confluence
Elevate team collaboration in Confluence with Page Feedback – a game-changing tool for actionable insights and content excellence.
Elevate team collaboration in Confluence with Page Feedback – a game-changing tool for actionable insights and content excellence.
Atlassian
Build Your Peace of Mind Blueprint with Atlassian Managed Services' Certified Expertise
Learn about the Peace of Mind Blueprint and how Managed Services offers certified expertise to help navigate the complexities of Atlassian tools.
Learn about the Peace of Mind Blueprint and how Managed Services offers certified expertise to help navigate the complexities of Atlassian tools.
Atlassian
Executive Series, February: Implementing and Scaling Service Management
Kudos to attendees from Australia’s top companies who learned how Atlassian tools, combined with AI, are transforming the way teams work.
Kudos to attendees from Australia’s top companies who learned how Atlassian tools, combined with AI, are transforming the way teams work.
Atlassian
Conquer the Chaos: Introducing Space Manager for Confluence
Your space. Your control. Tame chaos, boost productivity and streamline navigation, organization and collaboration with Space Manager for Confluence.
Your space. Your control. Tame chaos, boost productivity and streamline navigation, organization and collaboration with Space Manager for Confluence.
Atlassian
The Leadership Behaviors Program: We Author our own Destiny
Developing our mental skills. Applying our empathy and compassion. The ServiceRocket Leadership Behaviors program supports these efforts and Rocketeer growth.
By shifting from reactive tendencies to creative competencies, Rocketeers learn to take charge and bring everyone along.
Under the dome
5 Ways to Maximize Business Agility with ServiceRocket’s Atlassian Managed Services
Discover how ServiceRocket's Atlassian Managed Services can ensure business agility and scale your operations to meet evolving market needs.
Discover how ServiceRocket's Atlassian Managed Services can ensure business agility and scale your operations to meet evolving market needs.
Atlassian
Rocketeer Close Up: Betty Messina
ServiceRocket supports Rocketeers to do the best work of their life, says Betty. “I'm able to make a meaningful impact by enhancing the customer experience.”
Betty’s passion for learning informs her role as product manager and a life filled with dance, music and horseback riding.
Under the dome
Navigate Tough Technology Challenges with Solution Architects
Technology is complex and the stakes are high. ServiceRocket’s solution architects ensure the holistic implementation of DevOps, ITSM, ESM and more.
Solution architects play a strategic role in augmenting your team’s technical and business needs and competitive outcomes.
Under the dome
2023: A Year Full of Rocketeer Accolades, Awards and Achievement
We celebrate the many accolades and accomplishments that Rocketeers achieved this year, including being honored as top Atlassian services partner.
Besides being honored as top Atlassian services partner, our amazing culture received multiple awards and recognition.
Under the dome
Scale IT Service Management with Automation: A Strategic Imperative
Discover four ways automation enables you to scale your ITSM quickly to keep up with the escalating demands of a complex technological landscape.
Discover four ways automation enables you to scale your ITSM quickly to keep up with the escalating demands of a complex technological landscape.
Atlassian
Leadership Behaviors that Enable Us to Ride the Wave
At ServiceRocket, Rocketeers are encouraged to act on our ten Leadership Behaviors in meetings and the many kudos they award to their fellow Rocketeers.
Among our ten Leadership Behaviors, Deliberate and Decisive empowers Rocketeers to address issues head on, with respect.
Under the dome
UTS and ServiceRocket Announce Three Year Industry Partnership
ServiceRocket will be the lead industry partner for a new UTS TD School Elective subject that challenges students to reimagine technology in a complex world.
An innovative alliance creates a new TD school elective that challenges students to reimagine technology in a complex world.
Under the dome
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