With over 20 years experience, we’ve partnered with industry-leading companies including Atlassian, Docker, and Preset.
The result: high-value support that improves customer satisfaction, loyalty and retention. #WeGotYourBack
What are your biggest, gnarliest support challenges?
This is an opportunity to speak with one of our senior services experts. Their expertise will help you land the right solution.
Whether it’s scaling support in new locations, better operational efficiencies or higher ARR, we’re here to help. Complete the form and we’ll reach out to schedule an appointment with a senior member of our experienced support team. It’s free—and there’s no obligation.
ServiceRocket
The single most reliable partner in the acceleration of your growth.
ServiceRocket is a trusted partner for enterprises worldwide.
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Docker struggled with multiple challenges, including a product launch and a growing backlog. ServiceRocket’s tech-enabled support team stepped in to help increase efficiency. The result: an 80% reduction in ticket backlog in just six months.
The Preset team faced an increased need for support for their growing customer base. ServiceRocket’s team quickly responded and provided seamless support. A key result of their engagement: a reduction in ticket resolution by six days.