Our seamless five-star support services help turn your blockchain customers into brand advocates.
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Are you ready for growth?
Give your new Brighty App customers the support they need to succeed. ServiceRocket’s 99%-level CSAT customer experience will help you retain customers and increase your CLV.
We’re much more than an outsourcing resource

With over 20 years experience, we’ve partnered with industry-leading companies including Atlassian, Docker, and Preset. 

The result: high-value support that improves customer satisfaction, loyalty and retention. #WeGotYourBack

Expertise built-in
ServiceRocket’s 20+ years of support experience is backed by technical support engineers with an average 5+ years tenure. Our methods reduce churn and strengthen MRR.
Efficiency built-in
Our optimized workflows adhere to industry-proven best practices. Reduced operational costs and greater efficiency means more time back to focus on your core business.
Global support built-in
With an average 99% CSAT score, our 24/7 global support coverage provides a consistently great customer experience that drives brand advocacy and more referrals.
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Exclusive Invitation
Consult with an Expert!

What are your biggest, gnarliest support challenges?  

This is an opportunity to speak with one of our senior services experts. Their expertise will help you land the right solution. 

Whether it’s scaling support in new locations, instilling better operational efficiencies or higher ARR, we’re here to help. Complete the form and we’ll reach out to schedule an appointment with a senior member of our experienced support team. It’s free—and there’s no obligation.

The single most reliable partner in the acceleration of your growth.

ServiceRocket is a trusted partner for enterprises worldwide.

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5 1/2

Engineer Tenure


CSAT Score
past 6 months


Global Anytime
Anywhere Support

How Docker Increased Efficiency and Gained Additional Business Support

Docker struggled with multiple challenges, including a product launch and a growing backlog. ServiceRocket’s tech-enabled support team stepped in to help increase efficiency. The result: an 80% reduction in ticket backlog in just six months.

How Preset Quickly Achieved Scalability with ServiceRocket

The Preset team faced an increased need for support for their growing customer base.  ServiceRocket’s team quickly responded and provided seamless support. A key result of their engagement: a reduction in ticket resolution by six days.

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