Faced with meeting increasing support needs as its customer base grew both locally and globally following its launch, ServiceRocket’s tech-enabled team was brought on board to act as an extension of the Preset team to handle their support needs fast. One of the key results of our engagement was the reduction in the ticket resolution time by 6 days.
Download the Case Study >Faced with meeting increasing support needs as its customer base grew both locally and globally following its launch, ServiceRocket’s tech-enabled team was brought on board to act as an extension of the Preset team to handle their support needs fast. One of the key results of our engagement was the reduction in the ticket resolution time by 6 days.
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