How VMware Uses Add-ons in Confluence to Align Teams

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VMware, Inc. provides software virtualization solutions. The company was founded in 1998 and is headquartered in Palo Alto, California.

Primary Technology:




ServiceRocket Add-ons

When VMware needed custom JIRA add-ons to help the flow of internal operations, they trusted ServiceRocket. ServiceRocket quickly delivered a unique solution that helps managers keep their teams in sync.

Highlights of the VMware Story:

  • ‍Greg discovered there were things he needed but were not available in Confluence straight out-of-the-box.
  • “Scaffolding makes it extremely user friendly to enter data consistently and query it afterwards.”
  • The Reporting add-on gave them the ability to report on Confluence content with great flexibility across various areas of Confluence.
  • At any point in time, VMware employees could see what other teams were doing .
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